L&D Hub Assistant: Admin & Learning Support

NTH; Tees Valley; On-site; GBP 23,000 - 28,000; Full time

Job summary

North Tees and Hartlepool NHS Foundation Trust is advertising a Career and Development Hub Support Assistant to join the Learning and Development team across University Hospital Tees. The role is NHS AfC Band 2, permanent, full time 37.5 hours per week, with flexibility to cover activity at different sites.

You will provide high quality administrative support, handle information and guidance for learners, assist in planning, recruitment and courses, and help ensure smooth service delivery.

Qualifications

• GCSE A-C in English and Maths or level 2 equivalent qualification or experience.
• Level 2 Business Administration, or willing to work towards or equivalent experience and skills.
• Level 3 Information, Advice and Guidance.

Responsibilities

• To provide a high-quality administrative support service and ensure excellent customer care and experience for service users/staff/managers.
• To provide information, advice and guidance to potential service users and support the planning, coordination, recruitment, marketing and interview activities for the service’s training programmes and courses.
• When required, provide an efficient and lean administrative function to remain effective in financial, quality assurance and contractual compliance standards.
• Maintain records whilst ensuring the accuracy, validity and security of information held which relates to programmes delivered and making sure the information generated meets the requirements of the department and Group.
• When required advise potential learners/managers/service users their initial routes and individual learning and training needs based on programme offers.
• Support operational running of education, learning and development spaces; including set up and take down to support educational delivery, a first point of contact for facilitators and delegates

Skills

IT skills (Word, Excel, Access, PowerP

Education

GCSE English & Maths (A-C) or equivalent

Level 2 Business Administration

Level 3 Information, Advice and Guidance

Tools

Word

Excel

Access

Outlook

PowerPoint

Internet/Intranet

Job description

North Tees and Hartlepool NHS Foundation Trust is advertising a Career and Development Hub Support Assistant to join the Learning and Development team across University Hospital Tees. The role is NHS AfC Band 2, permanent, full time 37.5 hours per week, with flexibility to cover activity at different sites.

You will provide high quality administrative support, handle information and guidance for learners, assist in planning, recruitment and courses, and help ensure smooth service delivery.