Learning & Development Hub Support Coordinator

North Tees & Hartlepool NHS Foundation Trust; Tees Valley; On-site; GBP 21,000 - 27,000; Full time

Job summary

North Tees & Hartlepool NHS Foundation Trust is seeking a Career and Development Hub Support Assistant to provide high-quality administrative support for the Learning and Development team across University Hospital Tees. The role supports staff and external candidates, ensuring smooth service delivery.

You will coordinate information, guidance and activities for training programmes, assist with recruitment, marketing and interview processes, and help maintain accurate records in line with QA

Qualifications

• GCSE A-C in English and Maths or level 2 equivalent qualification or experience.
• Level 2 Business Administration, or willing to work towards or equivalent experience and skills.
• Level 3 Information, Advice and Guidance.

Responsibilities

• Provide a high-quality administrative support service and ensure excellent customer care and experience for service users/staff/managers.
• Provide information, advice and guidance to potential service users and support planning, coordination, recruitment, marketing and interview activities for training programmes and courses.
• When required, provide an efficient and lean administrative function to remain effective in financial, quality assurance and contractual compliance standards.
• Maintain records ensuring the accuracy, validity and security of information held related to programmes and ensuring information meets department needs.
• Advise potential learners/managers/service users on initial routes and individual learning and training needs based on programme offers.
• Support operational running of education, learning and development spaces; including setup and takedown and serving as first point of contact for facilitators and delegates.

Skills

Communication skills

Interpersonal skills

Attention to detail

IT literacy

Education

GCSE English & Maths

Level 2 Business Administration

Level 3 Information, Advice and Guidance

Tools

MS Office

Databases / Spreadsheets

Job description

North Tees & Hartlepool NHS Foundation Trust is seeking a Career and Development Hub Support Assistant to provide high-quality administrative support for the Learning and Development team across University Hospital Tees. The role supports staff and external candidates, ensuring smooth service delivery.

You will coordinate information, guidance and activities for training programmes, assist with recruitment, marketing and interview processes, and help maintain accurate records in line with QA