Care & Support Co-ordinator — Rotas & Records

Southern Housing; Horsham; On-site; GBP 22,000 - 27,000; Full time

Job summary

Southern Housing is seeking an organised Care Co-ordinator to join our Care & Support team in Newport. You will provide administrative and co-ordination support across Homecare and Extra Care services, creating and managing staff rotas and ensuring care is delivered on time and in line with residents’ needs.

Based in Newport with occasional travel, you will respond to enquiries, maintain records, arrange meetings and support compliance to deliver a responsive, customer-focused service.

Qualifications

• Proven administrative support experience in a busy office or service environment.
• Ability to coordinate workloads, schedules and rotas.
• Strong IT skills including diary management, record keeping and minute taking.
• Excellent written and verbal communication.

Responsibilities

• Create and manage staff rotas for Homecare and Extra Care services.
• Ensure care delivery is on time and aligns with residents’ needs.
• Respond to enquiries and maintain accurate records.
• Arrange meetings and support compliance activities.
• Support efficient, customer-focused service delivery.

Skills

Relevant experience

Co-ordination skills

Customer service skills

Administrative expertise

Communication skills

Organisation and prioritisation

Teamwork

GCSEs including Maths & English

Education

GCSEs include Maths & English

Job description

Southern Housing is seeking an organised Care Co-ordinator to join our Care & Support team in Newport. You will provide administrative and co-ordination support across Homecare and Extra Care services, creating and managing staff rotas and ensuring care is delivered on time and in line with residents’ needs.

Based in Newport with occasional travel, you will respond to enquiries, maintain records, arrange meetings and support compliance to deliver a responsive, customer-focused service.