Care Plan Manager | Hybrid Role with Regional Travel

Crystal Care Homes (2) Limited; Leeds; Hybrid; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Hybrid working opportunities

Ongoing training and development

Career progression within a growing…

Meaningful impact across multiple care

Job summary

Crystal Care Collection is seeking a passionate Care Plan Manager to join our Care & Quality Team across homes in East Sussex. You will ensure care plans are person-centred, compliant and accurately documented, working with General Managers and Care Managers.

This hybrid role involves audits, training, and guidance on PCS governance, with regular travel across the South of England. You will drive improvements in care planning and regulatory compliance to enhance resident outcomes.

Qualifications

• Two years' experience in a care management role.
• Experience with regulatory compliance and quality assurance.
• Knowledge of person-centred care planning and documentation.
• Experience using PCS or similar electronic care planning systems.
• Experience delivering training and supporting quality improvement.

Responsibilities

• Support General Managers and Care Managers to ensure care plans are robust, personalised and regularly reviewed.
• Coordinate and oversee the electronic care planning process, ensuring records are accurate and compliant.
• Audit care plans and documentation, identifying trends and opportunities for improvement.
• Provide guidance on record keeping and care planning terminology.
• Produce quality and compliance reports for senior leadership.
• Support homes where non-compliance or quality concerns exist and implement action plans.
• Deliver bespoke care planning and PCS training to new and existing team members.
• Coach new Care Managers in care planning responsibilities and PCS governance.
• Promote best practice and regulatory alignment across company standards.

Skills

Care planning

Regulatory compliance

Quality assurance

Attention to detail

Coaching

Communication

Tools

Person Centred Software (PCS)

Job description

Crystal Care Collection is seeking a passionate Care Plan Manager to join our Care & Quality Team across homes in East Sussex. You will ensure care plans are person-centred, compliant and accurately documented, working with General Managers and Care Managers.

This hybrid role involves audits, training, and guidance on PCS governance, with regular travel across the South of England. You will drive improvements in care planning and regulatory compliance to enhance resident outcomes.