Care Operations Manager - Lead Teams, Elevate Quality & Compliance

Parador Group; Southampton; On-site; GBP 45,000 - 59,000; Full time

Benefits offered by this job

Birthday Off

Blue Light Card

Milesage Reimbursement

Ongoing Training

Free Parking Southampton

Company Pension

Job summary

Parador Group in Southampton is seeking an experienced Operations Manager to ensure safe, high-quality, person-centred care for our southern clients, working with regional nurses to lead care teams and optimise workflows.

You will drive CQC compliance, coordinate recruitment and staffing, manage payroll and appraisals, and lead improvements across reporting and partnerships. Be part of a values-driven organisation with benefits listed below.

Qualifications

• Strong leadership and organisational skills.
• Experience in care operations and compliance (CQC knowledge essential).
• Motivated self-starter able to work without direct supervision.
• Excellent communication and problem-solving abilities.

Responsibilities

• Lead and support care teams to deliver consistent, person-centred care.
• Monitor quality through audits, home visits, and risk assessments.
• Collaborate with recruitment to maintain staffing levels and skill mix.
• Ensure compliance with CQC standards and internal quality benchmarks.
• Manage payroll data, staff supervisions, and performance appraisals.
• Lead recruitment activities, including agency liaison, and onboarding.

Skills

Leadership

Organisational skills

Communication

Problem-solving

Collaborative work

Tools

Payroll data management

Job description

Parador Group in Southampton is seeking an experienced Operations Manager to ensure safe, high-quality, person-centred care for our southern clients, working with regional nurses to lead care teams and optimise workflows.

You will drive CQC compliance, coordinate recruitment and staffing, manage payroll and appraisals, and lead improvements across reporting and partnerships. Be part of a values-driven organisation with benefits listed below.