Care Operations Coordinator: Scheduling & On-Call Support

ANSA CARE LTD; Manor Royal; On-site; GBP 25,000 - 32,000; Full time

Job summary

Ansa Care Ltd in the United Kingdom is seeking a Care Coordinator to organise care services, manage staff rotas, and ensure smooth daily operations within domiciliary care. The role involves coordinating visits, arranging cover for changes, and maintaining open communication with clients, families and care teams.

You will monitor attendance, scheduling, and safeguarding compliance while supporting care plan reviews and person-centred care delivery.

Qualifications

• Coordinate and manage staff rotas to ensure continuity of care.
• Schedule care visits and arrange cover for sickness, absences, and last-minute changes.
• Communicate effectively with clients, families, care staff, and management.
• Monitor care calls, staff attendance, punctuality, and scheduling issues.
• Maintain accurate records of care schedules and administration.
• Support care plan reviews and promote person-centred care.
• Participate in the on-call rota to provide support outside normal office hours.

Responsibilities

• Coordinate and manage staff rotas to ensure continuity of care and appropriate coverage.
• Schedule care visits and arrange cover for sickness, absences, and last-minute changes.
• Communicate with clients, families, care staff and management to ensure needs are met.
• Monitor care calls and scheduling issues; maintain accurate records of activities.
• Assist with safeguarding procedures and support daily operation of domiciliary services.

Job description

Ansa Care Ltd in the United Kingdom is seeking a Care Coordinator to organise care services, manage staff rotas, and ensure smooth daily operations within domiciliary care. The role involves coordinating visits, arranging cover for changes, and maintaining open communication with clients, families and care teams.

You will monitor attendance, scheduling, and safeguarding compliance while supporting care plan reviews and person-centred care delivery.