Care Coordinator - Scheduling & On-Call Support

Agincare; Easton; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Outstanding career development

Fully funded training up to QCF level

Blue Light discount package

Company pension scheme

On demand pay

Job summary

Agincare is seeking a Care Coordinator to join our Dorset live-in care team based in Portland. You will coordinate care schedules, match clients with suitable workers, and support new starts while upholding safeguarding standards and effective communication with families and healthcare professionals.

The role emphasizes attention to detail, reliability, and a customer‑centred approach, with the on-call rota and evenings/weekends as required.

Qualifications

• A minimum of 12 months on your right to work in the UK
• A full UK driving licence and access to your own vehicle
• Great level of attention to detail and well organised

Responsibilities

• Planning and coordinating care schedules, ensuring they are delivered consistently and provide continuity of care for our clients.
• Supporting new client starts, including matching clients with suitable care workers and coordinating their schedules.
• Maintaining a clear understanding of safeguarding procedures and responding appropriately to any concerns, allegations of abuse or complaints relating to service delivery.
• Prioritising communication with next of kin, GPs, nurses, physiotherapists and other professionals where this may affect a client's care, health or wellbeing.
• Keeping the Registered Manager informed of relevant concerns, changes or developments.
• Ensuring all care worker holidays, sickness, unplanned absences and emergency calls are accurately recorded electronically.
• Working closely with care teams, clients and professionals to resolve scheduling issues and maintain a reliable service.
• Helping to ensure our clients receive the right care, at the right time, from the right person.

Skills

Driving licence

Attention to detail

Organisation

Job description

Agincare is seeking a Care Coordinator to join our Dorset live-in care team based in Portland. You will coordinate care schedules, match clients with suitable workers, and support new starts while upholding safeguarding standards and effective communication with families and healthcare professionals.

The role emphasizes attention to detail, reliability, and a customer‑centred approach, with the on-call rota and evenings/weekends as required.