Care & Operations Coordinator

Hartley Home Care Limited; Camelford; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

Competitive salary

Holiday pay

Supportive working environment

Pension scheme

Ongoing training and development

Job summary

Hartley Home Care Limited is recruiting for a Care & Operations Assistant to split time between delivering compassionate care in clients’ homes and supporting office operations. You will coordinate rosters, respond to enquiries, and ensure accurate care records are kept in line with regulatory standards.

The role requires a full UK driving licence with access to a reliable vehicle, DBS clearance, and strong IT, communication, and organizational skills.

Qualifications

• Experience: Previous care, domiciliary support, or coordination/admin role.
• Values: Caring, patient, reliable with dignity and respect.
• Skills: IT literacy, clear communication, and strong organisational abilities.
• Requirements: Full UK driving licence and access to a reliable vehicle; enhanced DBS check.

Responsibilities

• Community Care (approx. 50%): Provide personal care, assistance with washing/dressing, and medication support.
• Observe changes in health or home environment and report to senior staff.
• Operations & Coordination (approx. 50%): Handle incoming enquiries by phone/email, schedule staff, update rosters, track visits.
• Maintain accurate care records per regulatory standards and assist with onboarding/admin tasks.

Skills

Care experience

IT literacy

Communication skills

Organisational skills

Full UK driving licence

Tools

Care management system

Office tools

Job description

Hartley Home Care Limited is recruiting for a Care & Operations Assistant to split time between delivering compassionate care in clients’ homes and supporting office operations. You will coordinate rosters, respond to enquiries, and ensure accurate care records are kept in line with regulatory standards.

The role requires a full UK driving licence with access to a reliable vehicle, DBS clearance, and strong IT, communication, and organizational skills.