Care & Operations Coordinator (Hybrid)

TipTopJob; Camelford; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

Competitive salary

Holiday pay

Pension scheme

Ongoing training and development

Supportive working environment

Job summary

Hartley home care is seeking a dual-role coordinator to support clients in the community and to help office operations run smoothly. You will bridge care staff, clients’ families, and management to ensure seamless service delivery.

The role requires compassionate, patient care, strong IT literacy, and reliable transport. You will handle enquiries, scheduling, and record-keeping, while upholding regulatory standards and DBS clearance.

Qualifications

• Experience in care, domiciliary support, or coordination/admin roles.
• Clear communication and strong organisational abilities.
• Full UK driving licence and access to a reliable vehicle (essential for community visits).

Responsibilities

• Provide compassionate, person-centred personal care, washing, dressing, and medication support in clients' homes.
• Assist with meal preparation, social calls, and companionship to promote independence.
• Observe and report changes in a client's health, well-being, or home environment to senior staff.
• Act as first point of contact for enquiries from clients, families, and healthcare professionals.
• Assist with staff scheduling, roaster updates, and visit tracking using the care management system.
• Maintain accurate digital and written care records in line with regulatory standards.
• Support onboarding admin, equipment/PPE tracking, and general office duties.

Skills

IT literacy

Communication skills

Organisational skills

Care experience

Tools

Office software

Scheduling tools

Job description

Hartley home care is seeking a dual-role coordinator to support clients in the community and to help office operations run smoothly. You will bridge care staff, clients’ families, and management to ensure seamless service delivery.

The role requires compassionate, patient care, strong IT literacy, and reliable transport. You will handle enquiries, scheduling, and record-keeping, while upholding regulatory standards and DBS clearance.