Care and Operations Assistant

TipTopJob; Camelford; In loco; GBP 19.000 - 20.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Holiday pay

Pension scheme

Ongoing training and development

Supportive working environment

Descrizione del lavoro

Hartley home care is seeking a dual-role coordinator to support clients in the community and to help office operations run smoothly. You will bridge care staff, clients’ families, and management to ensure seamless service delivery.

The role requires compassionate, patient care, strong IT literacy, and reliable transport. You will handle enquiries, scheduling, and record-keeping, while upholding regulatory standards and DBS clearance.

Competenze

• Experience in care, domiciliary support, or coordination/admin roles.
• Clear communication and strong organisational abilities.
• Full UK driving licence and access to a reliable vehicle (essential for community visits).

Mansioni

• Provide compassionate, person-centred personal care, washing, dressing, and medication support in clients' homes.
• Assist with meal preparation, social calls, and companionship to promote independence.
• Observe and report changes in a client's health, well-being, or home environment to senior staff.
• Act as first point of contact for enquiries from clients, families, and healthcare professionals.
• Assist with staff scheduling, roaster updates, and visit tracking using the care management system.
• Maintain accurate digital and written care records in line with regulatory standards.
• Support onboarding admin, equipment/PPE tracking, and general office duties.

Conoscenze

IT literacy

Communication skills

Organisational skills

Care experience

Strumenti

Office software

Scheduling tools

Descrizione del lavoro

Location: Camelford

Salary: A GBP 13.80:A GBP 14.25 per hour

At Hartley home care we are dedicated to empowering individuals to live safely, independently, and with dignity in their own homes. Our community care team delivers person:centred support

The Role

This dual:role position splits your time between supporting clients in the community and helping our office/field operations run smoothly. You will be a vital bridge between our care staff, clients families, and management.

Key Responsibilities

Community Care (approx. 50)

• Provide compassionate, person:centred personal care, washing, dressing, and medication support to clients in their own homes.
• Assist with meal preparation, social calls, and companionship to maintain client independence.
• Observe and report any changes in a clients health, well:being, or home environment to senior staff.

Operations And Coordination (approx. 50)

• Act as a first point of contact for incoming telephone and email enquiries from clients, families, and healthcare professionals.
• Assist with staff scheduling, roster updates, and visit tracking using our care management system.
• Help maintain accurate, up:to:date digital and written care records in compliance with CQC/regulatory standards.
• Support onboarding admin, equipment/PPE tracking, and general office duties.

What We Are Looking For

• Experience: Previous experience in care, domiciliary support, or a coordination/admin role
• Values: A genuinely caring, patient, and reliable nature with a strong commitment to dignity and respect.
• Skills: Good IT literacy (basic Office/scheduling tools), clear communication skills, and strong organizational abilities.
• Requirements: Full UK driving licence and access to a reliable vehicle (essential for community visits), plus willingness to undergo an enhanced DBS check.

What We Offer

• Competitive salary
• Holiday pay
• Supportive working environment
• Ongoing training and development
• Pension scheme