Care Navigator & Receptionist — Patient Pathways

GP Practice; Newport; Vor Ort; GBP 12.000 - 18.000; Vollzeit

Zusammenfassung

The Receptionist / Care Navigator at our Newport practice is a key member of the reception team, trained to help patients access the right help at the right time. You will signpost patients, answer phones, and support the clinical staff using Emis Web, while maintaining a friendly and professional image.

Based in the heart of Newport, part of Aneurin Bevan University Health Board, the role offers varied administrative duties, MDT meetings, and opportunities to develop through teaching and

Qualifikationen

• Polite and confident in dealing with patients.
• Ability to work in a busy reception environment.
• Good communication and teamwork.
• Willingness to learn and use Emis Web.

Aufgaben

• Answering and referring enquiries appropriately.
• Liaising with clinicians and care team members.
• Maintaining confidentiality of patient information.
• Carrying out general administrative and reception tasks.
• Welcoming patients and visitors, in person or on the phone.

Jobbeschreibung

The Receptionist / Care Navigator at our Newport practice is a key member of the reception team, trained to help patients access the right help at the right time. You will signpost patients, answer phones, and support the clinical staff using Emis Web, while maintaining a friendly and professional image.

Based in the heart of Newport, part of Aneurin Bevan University Health Board, the role offers varied administrative duties, MDT meetings, and opportunities to develop through teaching and