Care Navigator & Prescription Clerk — Part‑Time

The Methodist Church in Britain; Ammanford; On-site; GBP 12,000 - 19,000; Part time

Job summary

The Methodist Church in Britain is seeking a part-time maternity cover for a multi-role position at a five-GP general practice. The role combines prescription clerk, care navigator and admin duties, with travel between Ammanford and Tycroes sites and an early start from 07:45.

Responsibilities include processing repeat prescriptions, liaising with patients and external agencies, managing appointments, and maintaining medical records.

Qualifications

• Excellent communication and interpersonal skills.
• Excellent attention to detail.
• Good IT skills and familiarity with Microsoft Office.
• Ability to multitask and work well under pressure.
• Friendly, professional and compassionate approach.

Responsibilities

• Process repeat prescription requests accurately and on time, liaising with patients, clinicians, pharmacists and care homes.
• Handle prescription requests from care homes and other external agencies.
• Ensure prescription processing follows practice policies and current prescribing protocols.
• Flag potential prescribing issues such as overuse or medication reviews.
• Support the clinical team with prescription audits and medication safety work.
• Greet patients, visitors and telephone callers professionally.
• Answer incoming calls, divert them as appropriate, and take and pass on messages.
• Make, cancel and rearrange appointments on the clinical system.
• Keep patient information up to date and give test results where appropriate.
• Open and lock up the premises.
• Scan documents onto patient records, file, print and return medical records to the health board, and carry out general team admin.
• Deal with subject access requests from patients and solicitors, copying and redacting records and forwarding them via secure email.

Skills

Communication

Attention to detail

IT skills

Multitasking

People skills

Tools

EMIS or clinical system

Job description

The Methodist Church in Britain is seeking a part-time maternity cover for a multi-role position at a five-GP general practice. The role combines prescription clerk, care navigator and admin duties, with travel between Ammanford and Tycroes sites and an early start from 07:45.

Responsibilities include processing repeat prescriptions, liaising with patients and external agencies, managing appointments, and maintaining medical records.