Care Navigator & Front Desk Administrator

The Orchard; Manchester; On-site; GBP 19,000 - 26,000; Full time

Job summary

Orchard Medical Centre is seeking a friendly, organised Care Navigator Receptionist & Administrator to join our busy team. You will be the first point of contact for patients, greet visitors, handle enquiries, coordinate appointments and support clinicians with administration.

In this role you will signpost patients to the right services, process referrals, maintain accurate records and help ensure a safe, welcoming environment. Excellent communication and compassion are essential.

Qualifications

• We are seeking a friendly, organised and proactive Care Navigator Receptionist & Administrator to join Orchard Medical Centre.
• The role is ideal for someone who enjoys helping people and delivering excellent customer service.
• You will be able to manage a varied workload with strong organisational skills.

Responsibilities

• Be the first point of contact for patients, greeting visitors and answering enquiries.
• Coordinate appointment bookings and liaise with clinicians and staff.
• Process prescriptions and manage patient records with confidentiality and accuracy.
• Support the smooth day-to-day running of the practice and administrative tasks.

Job description

Orchard Medical Centre is seeking a friendly, organised Care Navigator Receptionist & Administrator to join our busy team. You will be the first point of contact for patients, greet visitors, handle enquiries, coordinate appointments and support clinicians with administration.

In this role you will signpost patients to the right services, process referrals, maintain accurate records and help ensure a safe, welcoming environment. Excellent communication and compassion are essential.