Care Manager

Curam; Greater London; Híbrido; GBP 60.000 - 75.000; Jornada completa

Descripción de la vacante

Curam Managed Care Services in London is seeking an experienced Registered Manager to lead our domiciliary care operations. You will oversee care planning, risk assessments and lead a team of carers to deliver high-quality, person-centred care.

The role requires strong CQC knowledge, a Level 5 qualification, and proven leadership. Hybrid working, with a focus on maintaining safety and regulatory compliance to ensure excellent service outcomes for clients.

Formación

• Proven track record in domiciliary care.
• Strong knowledge of Care Quality Commission (CQC) regulations.
• Experience in leading teams and managing staff.
• Experience training and supervising carers.
• Excellent IT skills and written/spoken communication.
• Full UK driving licence and right to work in the UK.
• Must hold CQC registration or be in process to obtain it.

Responsabilidades

• Ensure service complies with CQC regulations and legal obligations.
• Oversee day-to-day operations of Managed Care Services in London.
• Lead, train and supervise care staff delivering services.
• Handle complaints and safeguarding issues, ensuring client satisfaction.
• Maintain accurate records, care plans and policies.
• Collaborate with external healthcare professionals and families.
• Coordinate on-call and out-of-hours cover.
• Grow the service by developing referrals and partnerships.

Conocimientos

Domiciliary care

CQC knowledge

Leadership

Staff training

IT & comms

UK driving licence

Right to work UK

CQC registration

Educación

Level 5 qualification

Descripción del empleo

Curam Managed Care Services · London, United Kingdom (Hybrid)

Registered Manager – Lead Curam’s Managed Care Services in London!

Are you an experienced domiciliary care leader with excellent knowledge of CQC regulations, looking for your next challenge? Curam Managed Care Services Limited, the registered domiciliary care business behind Curam’s Managed Care Services, is looking for a motivated, compassionate and hands‑on Registered Manager to lead our London service.

You’ll care deeply about customer service and have the personality and ambition to deliver the highest quality of care at all times. You’ll lead a team of Care Professionals, support their ongoing development, and keep quality and safety at the heart of everything you do.

What you’ll be doing

• Keeping us compliant: Make sure the service meets Care Quality Commission (CQC) regulations and all other legal obligations.
• Running day-to-day operations: Oversee Managed Care Services, including person-centred care planning and home and risk assessments, so every client receives high-quality care.
• Leading Care Professionals: Manage, train and supervise the carers who deliver our Managed Care Services.
• Putting service users first: Handle complaints, compliments and safeguarding issues, and make sure customers are satisfied.
• Keeping records accurate: Maintain records, care plans and policies.
• Working in partnership: Liaise with external healthcare professionals and families, and work closely with internal teams to deliver an effective, efficient service.
• Ensuring continuity of care: Make sure on-call and out-of-hours cover is in place at all times.
• Growing the service: Support incoming referrals and enquiries, develop customer relationships (including with local authorities), build new partnerships and help win new business.

What we’re looking for

• A proven track record in domiciliary care
• Excellent knowledge of CQC regulations and requirements
• A Level 5 qualification (or equivalent), or working towards one
• Experience managing staff and carer training and supervision
• Strong leadership and management skills, with the ability to self-manage
• Good IT skills and excellent written and spoken communication
• Able to manage our London location
• The right to work in the UK
• Current registration with the CQC
• A full UK driving licence

Why Curam?

Curam is transforming how care is delivered across the UK, with a growing community of over 10,000 approved Care Professionals. As our Registered Manager, you’ll help shape a service that combines technology with person-centred care, working from a hybrid office base with a team that values quality, safety and going the extra mile for service users.