Care Manager

PE Global Care Connect; Carlisle; Hybrid; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Team events

25 days holidays plus bank holidays

Career progression

Job summary

PE Global Care Connect is recruiting a Care Manager to organise, facilitate and ensure delivery of services in Cumbria for people with learning disabilities and autism in their own homes. The role involves hands-on leadership across multiple sites, safeguarding, and close collaboration with families, professionals and commissioners.

The successful candidate will have at least 3 years in a service management role within a CQC-regulated setting, plus a Level 5 Diploma and a valid UK driving

Qualifications

• At least 3 years experience in a Service Manager, Deputy Manager or Team Leader role within a CQC-regulated service.
• Strong leadership and staff development skills.
• Full UK driving licence with access to a vehicle.

Responsibilities

• Lead and manage person-centred support services across the community.
• Ensure services meet individual needs, preferences and regulatory standards.
• Take a hands-on approach, working across multiple service locations.
• Provide operational and commercial leadership within community services.
• Support frontline delivery including covering shifts to maintain continuity of care.
• Undertake assessments of need and contribute to care planning and review processes.
• Develop, implement, and regularly review individual support plans with service users, families, and professionals.
• Allocate staff to care packages based on individual needs, skills and preferences.
• Liaise with Commissioners for contract monitoring and service planning.
• Ensure clear communication with stakeholders and senior management.

Skills

Leadership

Staff development

Driving licence

Education

Level 5 Diploma in Leadership & Management for Health & Social Care

Job description

PE Global Care Connect is currently recruiting for a Care Manager to join our growing team based in Cumbria. The primary purpose of the Care Manager role is to organise, facilitate and ensure the delivery of services in their region, to people with learning disabilities and autism living in their own homes.

Duties of the Role:

• Lead and manage person-centred support services across the community.
• Ensure services meet individual needs, preferences, and regulatory standards.
• Take a hands-on approach, working across multiple service locations.
• Provide operational and commercial leadership within community services.
• Support frontline delivery where required, including covering shifts to maintain continuity of care.
• Undertake assessments of need and contribute to care planning and review processes.
• Develop, implement, and regularly review individual support plans in partnership with service users, families, and professionals.
• Allocate staff to care packages based on individual needs, skills, and preferences.
• Act as a key point of contact for service users, families, and professionals.
• Staff Management, Training & Rotas
• Plan, manage, and oversee staff rotas to ensure safe and effective staffing levels.
• Arrange shift cover where required, including short-notice changes, completing shifts as part of the emergency contingency planning process.
• Supervise, mentor, and support staff to deliver high-quality care.
• Ensure staff adhere to professional standards and codes of conduct.
• Liaise with Commissioners for contract monitoring and service planning.
• Work closely with healthcare professionals, social workers, and external agencies.
• Build and maintain strong community links and partnerships.
• Ensure clear and consistent communication with all stakeholders and senior management.
• Ensure compliance with national regulatory standards.
• Uphold safeguarding policies and procedures.
• Monitor service quality through audits, spot checks, and feedback.
• Conduct and oversee risk assessments (environmental, fire, manual handling).
• Maintain accurate, up-to-date care records and documentation.
• Monitor, record, and evaluate outcomes linked to person-centred plans.
• Produce reports and assessments as required.
• Ensure effective communication systems within services.
• Participate in on-call duties on a rota basis

Education & Experience:

• At least 3 years experience as a Service Manager, Deputy Manager or Team Leader within a CQC-regulated service
• Strong leadership and staff development skills
• Level 5 Diploma in Leadership & Management for Health & Social Care
• Strong understanding of safeguarding, CQC compliance and supported living best practice
• Experience supporting individuals withlearning disabilities, mental health and complex needs
• Full UK driving licence with access to a vehicle

What we offer:

• Competitive annual salary
• Regular team events, social activities and recognition of success
• Up to 25 days holidays plus bank holidays
• A career pathway for progression within the company

Connect with us

You can email us, phone us, DM us, post a letter to us - whatever your preference, find all our contact details here.