Care Lead & Mentor: Elevate Community Care Quality

1st Grade Care; Cardiff; On-site; GBP 32,000 - 46,000; Full time

Job summary

1st Grade Care in Cardiff is seeking a motivated Care Lead to oversee community-based services, shadow and support new carers, ensure adherence to care procedures, and promote person-centred care.

You will provide coaching, run spot checks, monitor delivery and record-keeping, identify training needs, and report concerns. This role suits an experienced domiciliary care professional ready to take the next step in their career.

Responsibilities

• Shadow and support new care workers during their community visits
• Help new team members build confidence and follow correct care procedures
• Carry out regular spot checks to ensure high standards are maintained
• Provide constructive feedback, coaching and guidance to care workers
• Monitor care delivery, professionalism, punctuality and record-keeping
• Identify training or development needs and report any concerns
• Promote person-centred care and ensure clients are treated with dignity and respect
• We are looking for a confident, reliable and supportive Care Lead to help maintain high standards of care across our community-based services.

Job description

1st Grade Care in Cardiff is seeking a motivated Care Lead to oversee community-based services, shadow and support new carers, ensure adherence to care procedures, and promote person-centred care.

You will provide coaching, run spot checks, monitor delivery and record-keeping, identify training needs, and report concerns. This role suits an experienced domiciliary care professional ready to take the next step in their career.