Care Home Sales & Growth Manager

Care UK; Wolverhampton; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Job summary

Care UK in Wolverhampton invites applications for a Customer Sales Manager based at Foxland Grange care home. You will drive sales and support the home to achieve its targets, focusing on self-funded customers, with flexibility to work some evenings and weekends to deliver exceptional customer experiences.

You will promote the home within the local community, build relationships, communicate clearly about facilities, services and prices, monitor competitors, and identify new business

Qualifications

• Proven track record in sales and business development.
• Strong customer service mindset.
• Able to meet occupancy and revenue targets.

Responsibilities

• Achieve set targets for resident occupancy, associated self-pay mix and average weekly fee.
• Promote the care home via strong community relationships and drive enquiries through events, sponsorship, and PR.
• Effectively communicate accurate information to prospective clients regarding the facilities, care expertise, service, and prices.
• Understand and monitor the competitor landscape to ensure the homes maintain their competitive advantage and identify gaps in the local market.
• Identify potential business and marketing opportunities within the local catchment area.
• Work closely with the Home Manager and Head of Departments
• Ensure all daily, weekly, and monthly required reports are completed accurately and on time.

Skills

Sales

Business development

Customer service

Job description

Care UK in Wolverhampton invites applications for a Customer Sales Manager based at Foxland Grange care home. You will drive sales and support the home to achieve its targets, focusing on self-funded customers, with flexibility to work some evenings and weekends to deliver exceptional customer experiences.

You will promote the home within the local community, build relationships, communicate clearly about facilities, services and prices, monitor competitors, and identify new business