Care Home Reception & HR Admin Specialist

Cinnamon; United Kingdom; Remote; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Paid Breaks

Uniforms

Staff Meals

Nest Pension

Employee Assistance Programme

Care Workers Charity

Spice of Life - Discount Retail Scheme

Cycle Scheme

Eye Care

Refer a Friend Scheme

Reward Vouchers

Quarterly & Annual Company Recognition

Job summary

Emerson Grange is seeking a full-time Administration Assistant/Receptionist to be the first point of contact at the home. The role includes HR-related administration and some finance duties, with a focus on IT and accuracy.

Shifts run 8am–8pm on a rotation, with both full-time and part-time options possible. The position offers £13.47 per hour plus company benefits and a 42-hour week (flexible rota including bank holidays).

Qualifications

• Excellent customer service skills.
• IT literacy - competent with the use of systems.
• Previous telephone experience.
• Professional telephone manner.
• Knowledge of general administration.
• Good communication skills.
• Neat and well presented.
• Excellent written and verbal English.

Responsibilities

• Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and identity checks.
• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages.
• Provide additional administration support to the Home Administrator on a daily basis, predominantly HR related administration duties.
• Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents.
• Organise internal meetings and ensure that any requirements have actioned.
• Coordinate the staff meal process as applicable to the individual home.
• Respond to any emergency situations as requested by the home.
• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

Skills

IT literacy

Customer service

Telephone experience

English proficiency

Attention to detail

Job description

Emerson Grange is seeking a full-time Administration Assistant/Receptionist to be the first point of contact at the home. The role includes HR-related administration and some finance duties, with a focus on IT and accuracy.

Shifts run 8am–8pm on a rotation, with both full-time and part-time options possible. The position offers £13.47 per hour plus company benefits and a 42-hour week (flexible rota including bank holidays).