Receptionist

Trinity House Care Home; City of Edinburgh; On-site; GBP 21,766,000 - 23,144,000; Part time

Benefits offered by this job

PVG paid

Pension

Uniform provided

5.6 weeks annual leave

Job summary

Trinity House Care Home in Edinburgh is seeking a Receptionist to be the first point of contact for residents, visitors and staff. The role focuses on delivering a warm, professional environment and handling enquiries with accuracy and care.

You will support administration, maintain organised records and assist with daily operations to ensure a smooth, well-run home. PVG and pension are provided, along with uniform and annual leave entitlements.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organisational and administrative abilities.
• Good IT skills including Microsoft Office and email systems.

Responsibilities

• Manage incoming enquiries at the front desk.
• Greet visitors and residents in a warm, professional manner.
• Support day-to-day administrative tasks and data entry.
• Maintain organised systems to ensure efficient running of the home.
• Collaborate with the Business Administrator and management team.

Skills

Communication

Interpersonal skills

Organisational skills

IT skills

Tools

Microsoft Office

Email systems

Job description

Trinity House Care Home is a purpose built 55 bed care home located in Edinburgh, providing Residential, Nursing, Dementia and Respite care. The home offers a high quality, boutique style environment where team members deliver person centred care in a comfortable and well supported setting.

• £12.71 per hour
• Contracted to 24 hours per week
• Paid PVG, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience.

You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home.

Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.

What We Are Looking For

• A friendly, professional and approachable manner
• Excellent communication and interpersonal skills
• Strong organisational and administrative skills
• Good IT skills including Microsoft Office and email systems
• Ability to manage multiple tasks and prioritise effectively
• A reliable and positive approach

About us

Trinity House Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.