Care Home Reception & Admin Coordinator

Hallmark Care Homes; Girton; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Real Living Wage

Annual salary reviews

Joining bonus

Bank holiday pay

Refer a Friend

Cashback plan

Training programs

Nurse PIN subscription

Uniform

Blue Light Card

Pension

Life assurance

Healthcare

Hallmark Rewards

Work‑life balance

Job summary

Hallmark Care Homes is seeking a friendly Receptionist to be the first point of contact for residents, families, and visitors in our Girton home. You will create a welcoming atmosphere and support the team with front-of-house duties.

Key tasks include greeting guests, assisting the Business Administrator with admin tasks, handling mail, coordinating training, and managing a 7-day rota on a rotation basis. If you value care, professionalism, and teamwork, this role is for you.

Qualifications

• Compassionate and empathetic with a genuine interest in caring for others.
• Excellent communication with residents, families and colleagues.
• Team player contributing positively to the work environment.
• Willing to undertake training and development opportunities.
• Maintain high ethical standards and uphold company values.
• Experience in reception and front‑of‑house service.
• Attention to detail and meticulous record keeping.

Responsibilities

• Welcoming presence in the reception, greeting visitors warmly and professionally.
• Provide administrative support to the Business Administrator and assist with sales enquiries and home tours.
• Manage mail for residents and ensure timely processing of outgoing mail.
• Assist in coordinating staff training and development opportunities.
• Cover rota for 7 days and weekends on a rotation basis.

Skills

Compassionate

Excellent communication

Team player

Willing to train

Ethical

Reception experience

Diligent

Customer service

Job description

Hallmark Care Homes is seeking a friendly Receptionist to be the first point of contact for residents, families, and visitors in our Girton home. You will create a welcoming atmosphere and support the team with front-of-house duties.

Key tasks include greeting guests, assisting the Business Administrator with admin tasks, handling mail, coordinating training, and managing a 7-day rota on a rotation basis. If you value care, professionalism, and teamwork, this role is for you.