Care Home Operations Manager

Crystal Care Collection Limited; Coalville; Remote; GBP 45,000 - 58,000; Full time

Benefits offered by this job

Full Induction Training Programme

Blue Light Card (fully funded)

Enhanced DBS Check (fully funded)

Refer a Friend Bonus Scheme

Job summary

Crystal Care Collection Limited is seeking a proactive Care Manager to assist the General Manager in launching and running Foxcrest Hills, our care home in Coalville, opening January 2027. The role requires an NVQ Level 5 or current progression toward it, with a focus on empowering residents and supporting staff.

You will act as the Home lead in the GM's absence, participate in on-call duties, supervise care planning, medication management, and staff scheduling while ensuring compliance with

Qualifications

• NVQ Level 5 or working towards is required.
• Previous care home management experience is preferred.
• Able to coach and support care staff in planning and delivery.

Responsibilities

• Act as person in charge of the Home in the absence of the General Manager.
• Participate in the on-call rota for out of hours management.
• Oversee residents' needs and inform relevant agencies and relatives as required.
• Monitor and manage PCS compliance.
• Provide coaching and support for team members to develop care planning skills.
• Oversee ordering and booking of all medication.
• Assist with interviews, investigations and disciplinary issues.
• Assist with rota management and staffing to ensure appropriate skill mix.
• Comply with statutory and legal requirements including HACCP, COSHH and Health & Safety.

Skills

People management

Communication

Team leadership

Care home operations

Education

NVQ Level 5 (or working towards)

Job description

Crystal Care Collection Limited is seeking a proactive Care Manager to assist the General Manager in launching and running Foxcrest Hills, our care home in Coalville, opening January 2027. The role requires an NVQ Level 5 or current progression toward it, with a focus on empowering residents and supporting staff.

You will act as the Home lead in the GM's absence, participate in on-call duties, supervise care planning, medication management, and staff scheduling while ensuring compliance with