Care Home Growth & Customer Relations Manager

Care UK; Hornsea; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Job summary

A leading private care company is seeking a Customer Relations Manager for their care home in Hornsea. This role focuses on driving sales and supporting the care home to achieve its targets, particularly with self-funded customers. You'll build community relationships, manage client communications, and work closely with the management team. The ideal candidate will be self-motivated, flexible, and organised, with a strong background in sales and business development. Join a dynamic organization and contribute to exceptional care.

Qualifications

• Experience in sales and business development within a care setting.
• Flexible to work evenings and weekends.
• Ability to meet and exceed revenue targets.

Responsibilities

• Drive sales to achieve occupancy targets.
• Promote the care home through community relationships.
• Communicate accurately with prospective clients.
• Monitor competitor landscape.
• Identify marketing opportunities.
• Collaborate with Home Manager and departments.
• Complete reports accurately and on time.

Skills

Self-motivated

Collaborative

Organised

Job description

A leading private care company is seeking a Customer Relations Manager for their care home in Hornsea. This role focuses on driving sales and supporting the care home to achieve its targets, particularly with self-funded customers. You'll build community relationships, manage client communications, and work closely with the management team. The ideal candidate will be self-motivated, flexible, and organised, with a strong background in sales and business development. Join a dynamic organization and contribute to exceptional care.