Care Home Administrator & Reception Lead

Shaw healthcare; Llandrindod Wells; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Refer a Friend bonus

28 days annual leave

Company Sick Pay

Enhanced pay on bank holidays

GP online access

Staff discounts

Job summary

Shaw healthcare in Wales is seeking an organised Administrator to join our Wylesfield team. The role is 37.5 hours per week at a rate of £13.65 per hour, with a standard 09:00 to 17:00, Monday to Friday, shift.

As the first point of contact for residents, families and professionals, you will manage reception, answer calls, handle filing and admin tasks, and support the Home Manager with day‑to‑day operations. A confident communicator with basic IT skills and GDPR awareness is ideal.

Qualifications

• Basic IT and computer skills.
• Strong communication and organisational abilities.
• Confidentiality and data protection (GDPR).
• Accurate paperwork and record-keeping.
• Previous admin experience.

Responsibilities

• Welcoming visitors and providing a warm, professional first impression.
• Answering telephone enquiries and managing reception duties.
• Managing filing, correspondence and general office administration.
• Liaising with Head Office departments including Payroll, HR, Finance, Recruitment and Purchasing.
• Supporting petty cash and resident finances.
• Assisting with stock control and maintaining accurate records.

Skills

Basic IT skills

Communication

GDPR compliance

Record keeping

Admin experience

Job description

Shaw healthcare in Wales is seeking an organised Administrator to join our Wylesfield team. The role is 37.5 hours per week at a rate of £13.65 per hour, with a standard 09:00 to 17:00, Monday to Friday, shift.

As the first point of contact for residents, families and professionals, you will manage reception, answer calls, handle filing and admin tasks, and support the Home Manager with day‑to‑day operations. A confident communicator with basic IT skills and GDPR awareness is ideal.