Care Home Administrator

Kingsley Healthcare Limited; Wroxham; On-site; GBP 22,000 - 28,000; Full time

Job summary

Kingsley Healthcare Limited is seeking a Home Administrator to manage all administrative tasks and support the Home Manager for smooth day-to-day operation. Responsibilities include payroll processing, recruitment cycles, handling invoices and petty cash reconciliation.

The role emphasizes excellent IT skills with Excel and Word, strong communication, and the ability to learn new skills within a caring environment. Previous relevant experience is welcome but not mandatory.

Qualifications

• Excellent IT skills, including Microsoft Excel and Word, and the ability to adapt to new systems quickly.
• Strong communication and interpersonal skills, with the ability to build positive relationships.
• Excellent organisational and administrative skills, with the ability to manage multiple tasks and priorities.
• An ability to learn new skills and develop within the role.
• Previous experience of working in a similar environment is preferred, but not essential.

Responsibilities

• General administrative duties.
• Finance; including batching, petty cash, receiving money/ writing receipts.
• Answering the telephone, taking and passing on messages and enquiries.
• To meet, greet and where necessary show visitors around the home in a helpful and professional manner.
• To deal with customer requests, queries and complaints in an efficient and effective manner, and elevate where appropriate in line with Kingsley Healthcare policies and procedures.
• Any ordering as instructed by the Manager e.g. stationery, uniforms, food, cleaning materials etc.
• Any other duties that the home may at times reasonably require.

Skills

Communication skills

Organisational skills

Multitasking

Teamwork

Tools

Excel

Word

MS Office

Job description

As a Home Administrator, you will be responsible for all administrative tasks, and provide assistance and support to the Home Manager as required to ensure the smooth running of the home. This will include payroll processing, recruitment cycle, invoices and petty cash reconciliation.

Reports to: Home Manager

Key duties and responsibilities

• General administrative duties.
• Finance; including batching, petty cash, receiving money/ writing receipts.
• Answering the telephone, taking and passing on messages and enquiries.
• To meet, greet and where necessary show visitors around the home in a helpful and professional manner.
• To deal with customer requests, queries and complaints in an efficient and effective manner, and elevate where appropriate in line with Kingsley Healthcare policies and procedures.
• Any ordering as instructed by the Manager e.g. stationery, uniforms, food, cleaning materials etc.
• Any other duties that the home may at times reasonably require.

Excellent IT skills, including a proven knowledge of Microsoft Excel and Word, and have the ability to adapt to new systems quickly.

• Strong communication and interpersonal skills, with the ability to build positive relationships.
• Excellent organisational and administrative skills, with the ability to manage multiple tasks and priorities.
• An ability to learn new skills and develop within the role.
• Previous experience of working in a similar environment is preferred, but not essential.

What will you gain?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.