Care Home Administrator

Harbour Healthcare Ltd; Halifax; Sur place; GBP 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Discounts on shopping

Free counselling

Staff recognition award

Employee of the month voucher

Career progression training

Pension scheme

Blue Light Card

Eye test discount

Cashback card

Wellbeing portal

Free meditation series

Wellbeing podcasts

Mental health support

Free workouts

On-site parking

Refer a friend £250

Résumé du poste

Harbour Healthcare Ltd in Halifax is seeking a Care Home Administrator to ensure the smooth running of the office and support the care team. You will handle payroll, filing, GDPR compliance and front-desk duties.

The role requires strong IT skills, excellent communication, and the ability to work proactively in a busy home. On-site parking and a supportive team are offered.

Qualifications

• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite and general IT.
• Hands-on experience with office equipment (fax, printers, etc.).
• Professional attitude and appearance.
• Resourceful and proactive when issues arise.
• Excellent organisational and time-management skills.
• Able to multitask and prioritise effectively.

Responsabilités

• Process payroll details for all employees using the Cold Harbour system.
• Ensure care worker and service user files remain compliant and chase missing documents.
• Maintain and update compliance dashboards such as NMDS and training platforms.
• Assist with recruitment, vetting, screening and training of applicants.
• Carry out filing and general administrative tasks.
• Answer telephone calls and liaise with clients, relatives and stakeholders.
• Take minutes of meetings and ensure GDPR compliance.
• Write letters and emails; provide general admin support to management and home.

Connaissances

Communication skills

Multitasking

Time management

Organisational skills

Proactive

Attention to detail

Outils

Microsoft Office Suite

Office equipment

Description du poste

Harbour Healthcare are recruiting for a Care Home Administrator in Halifax. Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that put residents care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other.

This represents a great opportunity for the right individual, who will be positive, self-motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals.

The Administrator's main duties will include:

• Processing payroll details for all employees. Use of Cold Harbour system.
• Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.
• Maintaining and updating compliance dashboards such as NMDS and training platforms.
• Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously.
• Filing.
• Answering telephone calls and liaising with clients, their relatives, and external stakeholders.
• Taking minutes of meetings.
• Adhering to current GDPR requirements.
• Writing letters and emails.
• Providing general administrative support to the management and home.

The Administrator's role is a key role in the Company that will require the post holder to ensure the smooth running of the office. In order for the Administrator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview.

• Excellent written and verbal communication skills
• Proficiency using Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Ability to be resourceful and proactive when issues arise
• Excellent organisational skills
• Multitasking and time-management skills, with the ability to prioritise tasks.

Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!

• FREE face-to-face counselling, for you and your family!
• Staff recognition award ceremonies
• £30 voucher available every month for the nominated 'Employee of the month'
• Opportunities for training and career progression
• Salary Sacrifice Pension scheme
• Blue Light Card - up to 50% discount across 100's of retailers
• Access to a FREE eye test and discounted glasses
• Cashback card - save up to £500 annually, can be used at over 80 big brands
• Wellbeing portal:
• FREE meditation series
• FREE wellbeing podcasts & live virtual events
• FREE mental health support programmes
• FREE workout plans
• FREE Live digital gym classes
• FREE mindset and wellbeing series
• Seasonal Company events, competitions and incentives
• Refer a friend scheme - earn upto £250 when referring a friend to work for Harbour Healthcare
• On-site parking

If you believe that you might be right for this role, we would love to hear from you.