Care Home Administrator

Harbour Healthcare Limited; Halifax; Hybrid; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Discounts on Shopping

Free counselling

Staff recognition awards

Employee of the month voucher

Training and career progression

Pension

On-site parking

Job summary

Harbour Healthcare are recruiting for a Care Home Administrator in Halifax. The role is full-time, working 9am to 5pm, with a pay rate of £13.78 per hour.

You will be responsible for payroll processing, maintaining compliant files, dashboards, and supporting recruitment and general administration within the care home. The successful candidate will have excellent communication, strong organisational skills, and be proactive in a fast-paced care home environment.

Qualifications

• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.
• Hands-on experience with office equipment (fax machines, printers).
• Professional attitude and appearance.
• Resourceful and proactive when issues arise.
• Excellent organisational skills.
• Multitasking and time-management with ability to prioritise tasks.

Responsibilities

• Process payroll details for all employees using the Cold Harbour system.
• Ensure care worker and service user files remain compliant and chase up key documents as required.
• Maintain and update compliance dashboards and training platforms.
• Assist with recruitment: distribute applications, vet, screen, and train before placement; ensure training needs are met.
• Filing and general administrative duties.
• Answer telephone calls and liaise with clients, relatives and external stakeholders.
• Take minutes of meetings.
• Adhere to GDPR requirements.
• Write letters and emails.
• Provide general administrative support to management and the home.

Skills

Communication

Organization

Time management

Proactivity

Professionalism

Office support

Tools

Microsoft Office Suite

Job description

Care Home Administrator

Fleetwood Heights - Rochdale Road - Halifax

Full Time

9am - 5pm

£13.78 Per Hr

Harbour Healthcare

Harbour Healthcare are recruiting for a Care Home Administrator in Halifax. Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that put residents care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other.

This represents a great opportunity for the right individual, who will be positive, self-motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals.

The Administrator’s main duties will include:

• Processing payroll details for all employees. Use of Cold Harbour system.
• Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.
• Maintaining and updating compliance dashboards such as NMDS and training platforms.
• Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously.
• Filing.
• Answering telephone calls and liaising with clients, their relatives, and external stakeholders.
• Taking minutes of meetings.
• Adhering to current GDPR requirements.
• Writing letters and emails.
• Providing general administrative support to the management and home.

The Administrator’s role is a key role in the Company that will require the post holder to ensure the smooth running of the office. In order for the Administrator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:

Essential Skills:

• Excellent written and verbal communication skills
• Proficiency using Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Ability to be resourceful and proactive when issues arise
• Excellent organisational skills
• Multitasking and time-management skills, with the ability to prioritise tasks.

What are the Tangible benefits for working for Harbour?

• Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!
• FREE face-to-face counselling, for you and your family!
• Staff recognition award ceremonies
• £30 voucher available every month for the nominated 'Employee of the month'
• Opportunities for training and career progression
• Salary Sacrifice Pension scheme
• Blue Light Card - up to 50% discount across 100's of retailers
• Access to a FREE eye test and discounted glasses
• Cashback card - save up to £500 annually, can be used at over 80 big brands
• Wellbeing portal:
• FREE meditation series
• FREE wellbeing podcasts & live virtual events
• FREE mental health support programmes
• FREE workout plans
• FREE Live digital gym classes
• FREE mindset and wellbeing series
• Seasonal Company events, competitions and incentives
• Refer a friend scheme - earn upto £250 when referring a friend to work for Harbour Healthcare
• On-site parking