Care Home Administrator

Harbour Healthcare Ltd; Plymouth; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

On-site parking

Training and career progression

Pension scheme

Job summary

Harbour Healthcare Ltd in Plymouth is seeking a Care Home Administrator to join a professional team. The role focuses on payroll processing, compliance and general administrative support to ensure smooth office operations within the home.

Ideal candidates will be proactive, well organised and experienced in office administration, with strong communication skills and the ability to manage multiple tasks effectively.

Qualifications

• Experience in payroll processing is desirable.
• Knowledge of GDPR and data protection requirements.
• Strong organisational and administrative capability.

Responsibilities

• Process payroll details for all employees using the Cold Harbour system.
• Maintain care worker and service user files ensuring compliance.
• Update compliance dashboards and training platforms.
• Assist with recruitment, vetting and training onboarding.
• Handle filing, letters, emails and general admin tasks.
• Answer calls and liaise with clients, relatives and stakeholders.
• Take minutes and ensure GDPR compliance.

Skills

Payroll processing

GDPR compliance

Office administration

Communication skills

Organisational skills

Tools

Cold Harbour system

Microsoft Office

Job description

Harbour Healthcare are recruiting for a Care Home Administratorin Plymouth.Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that put residents care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other.

This represents a great opportunity for the right individual, who will be positive, self-motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals.

The Administrator’s main duties will include:

Processing payroll details for all employees. Use of Cold Harbour system.

Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.

Maintaining and updating compliance dashboards such as NMDS and training platforms.

Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously.

Filing.

Answering telephone calls and liaising with clients, their relatives, and external stakeholders.

Taking minutes of meetings.

Adhering to current GDPR requirements.

Writing letters and emails.

Providing general administrative support to the management and home.

The Administrator’s role is a key role in the Company that will require the post holder to ensure the smooth running of the office. In order for the Administrator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:

Excellent written and verbal communication skills

Hands-on experience with office equipment (e.g. fax machines and printers)

Professional attitude and appearance

Ability to be resourceful and proactive when issues arise

Excellent organisational skills

Multitasking and time-management skills, with the ability to prioritise tasks.

What are the Tangible benefits for working for Harbour?

Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!

FREE face-to-face counselling, for you and your family!

£30 voucher available every month for the nominated ‘Employee of the month’

Opportunities for training and career progression

Salary Sacrifice Pension scheme

Blue Light Card – up to 50% discount across 100’s of retailers

Access to a FREE eye test and discounted glasses

Cashback card – save up to £500 annually, can be used at over 80 big brands

FREE meditation series

FREE wellbeing podcasts & live virtual events

FREE mental health support programmes

FREE workout plans

FREE Live digital gym classes

FREE mindset and wellbeing series

Seasonal Company events, competitions and incentives

Refer a friend scheme – earn upto £250 when referring a friend to work for Harbour Healthcare

On-site parking