Care Home Administrator

Harbour Healthcare Limited; Crewe; Híbrido; GBP 15.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounts on Shopping

Free face-to-face counselling

Employee recognition award ceremonies

Salary Sacrifice Pension

Blue Light Card access

On-site parking

Descripción de la vacante

Harbour Healthcare Limited is seeking a Care Home Administrator for Bentley Manor Care Home in Crewe. The role involves payroll processing, maintaining compliant staff/service-user files, and updating dashboards and training records.

You will support recruitment, handle general admin, communications, minutes, GDPR adherence and liaise with clients and stakeholders to help the home run smoothly.

Formación

• Proven experience in care home administration.
• Strong payroll and HR admin skills.
• Knowledge of GDPR and compliance requirements.
• Excellent communication and organisational skills.

Responsabilidades

• Process payroll details for all employees using the Cold Harbour system.
• Maintain and chase care worker and service user files for compliance.
• Update compliance dashboards and training platforms.
• Assist with recruitment and vetting of applicants, and coordinate training.
• Handle filing and correspondence (letters, emails).
• Answer calls and liaise with clients, relatives, and external stakeholders.

Conocimientos

Communication

MS Office

Organisational

Multitasking

Time management

Proactive

Office equipment

Herramientas

None

Descripción del empleo

Care Home Administrator

Bentley Manor Care Home,Sherborne Rd, Crewe CW1 4LB

Full Time

Day shifts

£13.53 Per Hr

Harbour Healthcare

Harbour Healthcare are recruiting for a Care Home Administratorin Crewe.Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that put residents care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other.

This represents a great opportunity for the right individual, who will be positive, self-motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals.

The Administrator's main duties will include:

• Processing payroll details for all employees. Use of Cold Harbour system.
• Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.
• Maintaining and updating compliance dashboards such as NMDS and training platforms.
• Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously.
• Filing.
• Answering telephone calls and liaising with clients, their relatives, and external stakeholders.
• Taking minutes of meetings.
• Adhering to current GDPR requirements.
• Writing letters and emails.
• Providing general administrative support to the management and home.

The Administrator's role is a key role in the Company that will require the post holder to ensure the smooth running of the office. In order for the Administrator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:

Essential Skills:

• Excellent written and verbal communication skills
• Proficiency using Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Ability to be resourceful and proactive when issues arise
• Excellent organisational skills
• Multitasking and time-management skills, with the ability to prioritise tasks.

What are the Tangible benefits for working for Harbour?

• Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!
• FREE face-to-face counselling, for you and your family!
• Staff recognition award ceremonies
• £30 voucher available every month for the nominated 'Employee of the month'
• Opportunities for training and career progression
• Salary Sacrifice Pension scheme
• Blue Light Card - up to 50% discount across 100's of retailers
• Access to a FREE eye test and discounted glasses
• Cashback card - save up to £500 annually, can be used at over 80 big brands
• Wellbeing portal:
• FREE meditation series
• FREE wellbeing podcasts & live virtual events
• FREE mental health support programmes
• FREE workout plans
• FREE Live digital gym classes
• FREE mindset and wellbeing series
• Seasonal Company events, competitions and incentives
• Refer a friend scheme - earn upto £250 when referring a friend to work for Harbour Healthcare
• On-site parking