Care Home Admin & Onboarding Specialist

Crystal Care Collection Limited; Coalville; Sur place; GBP 21 000 - 29 000; Plein temps

Résumé du poste

Crystal Care Collection Limited in the United Kingdom is seeking a proactive Care Home Administrator to support the day-to-day running of the home, focusing on recruitment and onboarding while providing excellent administrative support to residents, families and colleagues.

Working closely with the General Manager and Customer Relations Manager, you will coordinate recruitment and onboarding, assist with admissions, finance, occupancy, and maintain systems such as CoolCare to ensure smooth

Qualifications

• Experience in an admin role, ideally in health, social care or hospitality.
• Experience coordinating recruitment or onboarding processes.
• Highly organised with excellent attention to detail.
• Strong communication and customer service skills.
• Confident using IT systems and able to manage multiple priorities.

Responsabilités

• Lead recruitment and onboarding administration, including interviews, offers and compliance documents.
• Maintain personnel records and support induction of new starters.
• Manage reception, calls and general enquiries with a professional approach.
• Support resident admissions, occupancy reporting and daily administrative duties.
• Maintain administrative systems (e.g., CoolCare) accurately and timely.
• Undertake financial administration such as petty cash and invoicing where applicable.
• Order supplies and coordinate maintenance to ensure smooth operations.
• Assist with home tours, enquiries and deputise for Customer Relations Manager as needed.
• Provide admin support to the General Manager and leadership team.
• Support community events and lifestyle team with admin tasks.

Connaissances

Admin experience

Recruitment coordination

Attention to detail

Customer service

Outils

CoolCare system

Description du poste

Crystal Care Collection Limited in the United Kingdom is seeking a proactive Care Home Administrator to support the day-to-day running of the home, focusing on recruitment and onboarding while providing excellent administrative support to residents, families and colleagues.

Working closely with the General Manager and Customer Relations Manager, you will coordinate recruitment and onboarding, assist with admissions, finance, occupancy, and maintain systems such as CoolCare to ensure smooth