Care Home Admin Lead – Front Desk & Team Support

Colten Care; Ferndown; On-site; GBP 20,000 - 22,000; Part time

Benefits offered by this job

Career development opportunities

Pay enhancements across roles

Annual pay review

Paid breaks

Job summary

Colten Care is seeking a Mobile Senior Administrator to support the administration team across our homes in the BCP area. You will ensure a warm welcome for visitors and manage daily front-of-house operations with professionalism.

You will supervise the administration team, handle calls and emails, assist with financial tasks and recruitment admin, and support the Home Manager in a busy care home environment. This role requires flexibility, organisation, and excellent customer service.

Qualifications

• Experience supervising a team and managing front-of-house operations.
• Proven administration and/or reception experience.
• Excellent customer service and ability to multitask in a busy environment.
• Good literacy and numeracy with MS Office proficiency.

Responsibilities

• Greet and escort visitors and conduct property viewings.
• Handle telephone and email enquiries and correspondence.
• Carry out general office duties and financial management tasks.
• Support recruitment administration and maintain occupancy records.
• Provide support to the Home Manager with administrative tasks.

Skills

Supervising a team

Reception

Literacy and numeracy

Interpersonal skills

Organisational skills

Customer service

Tools

Microsoft Office

Job description

Colten Care is seeking a Mobile Senior Administrator to support the administration team across our homes in the BCP area. You will ensure a warm welcome for visitors and manage daily front-of-house operations with professionalism.

You will supervise the administration team, handle calls and emails, assist with financial tasks and recruitment admin, and support the Home Manager in a busy care home environment. This role requires flexibility, organisation, and excellent customer service.