Senior Administrator & Front Desk Lead (Care Home)

Colten Care; Brockenhurst; On-site; GBP 20,000 - 22,000; Part time

Benefits offered by this job

Excellent inductions, training and on‑

Real career progression opportunities

Annual pay review

Choice of hot or cold meals and drinks

Free uniforms

Contributory pension scheme

Background checks at no cost

Job summary

Colten Care is seeking a Mobile Senior Administrator based at our New Forest homes. The role covers front-of-house administration, visitors, viewings, and multi-tasking across reception, email and telephone inquiries.

A friendly, professional attitude is essential to delivering Colten’s person-centred care. You will supervise the admin team, manage daily administrative duties, assist with recruitment administration, and support the Home Manager in key tasks, ensuring smooth operations across the

Qualifications

• Experience supervising a team and handling reception/administration.
• Strong customer service with a friendly, professional approach.
• Good literacy and numeracy; proficient with Microsoft Office.

Responsibilities

• Greet and escort visitors and conduct viewings.
• Answer telephone and email enquiries and correspondence.
• Perform general office duties and financial administration tasks.
• Support Home Manager with administrative tasks.
• Maintain occupancy and admissions records and liaise with other departments.

Skills

Team supervision

Customer service

Interpersonal skills

Front of house

Multitasking

Tools

Microsoft Office

Job description

Colten Care is seeking a Mobile Senior Administrator based at our New Forest homes. The role covers front-of-house administration, visitors, viewings, and multi-tasking across reception, email and telephone inquiries.

A friendly, professional attitude is essential to delivering Colten’s person-centred care. You will supervise the admin team, manage daily administrative duties, assist with recruitment administration, and support the Home Manager in key tasks, ensuring smooth operations across the