Care Home Admin & Finance Lead

New Way Recruitment LTD; Luton; On-site; GBP 40,000 - 44,000; Full time

Benefits offered by this job

Competitive salary (£40,000–£44,000)

Pension scheme

Holiday entitlement

Professional development

Heart-led hiring ethos

Job summary

New Way Recruitment is seeking an experienced Care Home Administrator to oversee the home’s administrative and financial functions. You will manage payroll, attendance, resident billing and supplier invoices, using Sage and Excel to produce accurate reports.

The role requires professionalism, discretion and the ability to work closely with managers, staff and external bodies. You will take ownership of day-to-day admin, support the Home Manager and accountant, and help ensure audits and CQC

Qualifications

• Significant experience in a Care Home Administrator position.
• Experience in residential care/home healthcare or social care setting preferred.
• Experience preparing payroll information, timesheets or attendance records.
• Experience processing invoices and maintaining financial records.
• Confidence using Sage or ability to learn quickly.
• Strong Excel skills, including formulas and trackers.
• Good knowledge of Word, Outlook and electronic filing systems.
• Strong numerical ability and attention to detail.
• Experience managing confidential employee, resident and financial information.
• Excellent written, verbal and telephone communication skills.
• Ability to investigate discrepancies and maintain audit trails.
• Organised and methodical with competing priorities.
• Ability to work independently and meet deadlines.
• Trustworthy, discreet and financially responsible.
• Calm, approachable and professional with staff, residents and external professionals.

Responsibilities

• Manage day-to-day administrative functions of the home in a professional, organised manner.
• Provide admin support to Home Manager and management team, including reports and filing.
• Collate and submit payroll information within deadlines.
• Reconcile staff attendance against rotas and address discrepancies.
• Liaise with staff/managers to resolve payroll or attendance issues.
• Maintain payroll records for new starters, leavers and changes.
• Process and record supplier invoices and use Sage for bookkeeping.
• Reconcile supplier statements and investigate balances.
• Maintain records of income, expenditure, receipts and petty cash.
• Manage resident billing, including fees, invoices and payments.
• Maintain funding records (private, local authority, NHS, CHC, third-party).
• Liaise with families and funding bodies regarding payments.
• Maintain Excel trackers for payroll, attendance, fees, invoices and recruitment.
• Support recruitment administration (interviews, references, DBS, pre-employment checks).
• Maintain confidential employee and resident records.
• Assist with admissions, discharges and funding changes.
• Maintain filing systems for audits and inspections.
• Support CQC/compliance administration and information requests.
• Handle calls, visitors, emails and post professionally.

Skills

Payroll processing

Sage bookkeeping

Excel reporting

Data protection

Attention to detail

Communication skills

Organisational skills

Independent working

Tools

Sage

Microsoft Excel

Microsoft Word

Outlook

Job description

New Way Recruitment is seeking an experienced Care Home Administrator to oversee the home’s administrative and financial functions. You will manage payroll, attendance, resident billing and supplier invoices, using Sage and Excel to produce accurate reports.

The role requires professionalism, discretion and the ability to work closely with managers, staff and external bodies. You will take ownership of day-to-day admin, support the Home Manager and accountant, and help ensure audits and CQC