Care Home Admin & HR & Finance Coordinator

Advinia Healthcare; Cheltenham; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Free DBS/PVG check

Competitive pay rates

Flexible pay through Wagestream

Employment Assistant programme, incl.

Job summary

Advinia Healthcare in Cheltenham is seeking an organised administrator to support the Home Manager and reception duties. You will handle finances, payroll, HR onboarding, and compliance using Caresys/Resourcelink, with a focus on resident and staff records, and timely communication.

The role offers competitive pay, DBS checks, flexible pay options via Wagestream, and opportunities for professional training and progression.

Qualifications

• Confident, outward-going personality with a sales orientated approach to assist the viewing process.
• Microsoft Word, Excel and PowerPoint literate.
• Excellent written and verbal communication skills.
• Highly organised Required Attributes.
• Ability to manage own time, prioritising work appropriately and working on their own initiative to drive referrals and improve occupancy.
• Professional appearance.
• Able to work to tight deadlines.
• Attention to detail.

Responsibilities

• Maintain accurate and complete financial records of the home in line with Company Policies and Procedures, using both computer and manual systems as required.
• Prepare and issue regular reports within prescribed timescales.
• To process receipts of monies against resident’s accounts and maintain accurate records.
• Prepare and submit relevant resident’s financial information to the Finance Department to ensure that invoices are produced accurately and promptly.
• Ensure continuity of payroll
• Maintain staff attendance records and ensure rotas accurately reflect hours worked.
• Maintain complete files for both residents and staff in line with Advinia’s policies and procedures.
• Provide administration and secretarial support to the Home Manager e.g., typing, filing, dealing within correspondence etc. in line with prescribed timescales.
• Operate and maintain office equipment such as the fax, photocopier and computers calling in external assistance where required.
• To answer the telephone, respond to queries from residents and visitors and to re-direct enquiries in a friendly and efficient manner.
• To maintain stationary stocks, including forms that are used on a regular basis.
• Where required, to order and maintain records of staff uniform and badges.
• To follow processes, and flow charts, as provided by Head Office and ensuring timely communication in respect of invoices.
• Ensure that Caresys/Resourcelink is fully optimised to ensure that all relevant information is captured, including (but not exclusive to) new enquiries, new starters, resident move in and out and fee changes.
• Prepare for new move ins ensuring that the relevant people are advised of any preparations required.
• In the absence of a receptionist in the home the following duties will be required – Meet and greeting visitors, answering, and transferring calls, keep the reception area tidy and carry out general receptionists’ duties.Be responsible for general HR duties.Controlling the end to end progress of Recruitment process. Onboarding new colleagues, obtaining right to work and references according to Safer Recruitment Policy,creating their candidate files, applying for DBS/PVG checks

Skills

Sales oriented

MS Word

MS Excel

PowerPoint

Communication skills

Time management

Professional appearance

Attention to detail

Tools

Caresys/Resourcelink

Job description

Advinia Healthcare in Cheltenham is seeking an organised administrator to support the Home Manager and reception duties. You will handle finances, payroll, HR onboarding, and compliance using Caresys/Resourcelink, with a focus on resident and staff records, and timely communication.

The role offers competitive pay, DBS checks, flexible pay options via Wagestream, and opportunities for professional training and progression.