Care Group Governance Facilitator - Acute Care

Walsall Healthcare NHS Trust; Walsall; On-site; GBP 42,000 - 62,000; Full time

Job summary

Walsall Healthcare NHS Trust is seeking a governance-focused post to work with the Care Group Leadership Team to ensure quality and safety targets are monitored and risks identified. The role supports integrated governance across the Care Group and embeds risk principles in daily practice.

You will lead on reviewing clinical incidents, updating files, closing cases, and monitoring formal complaints with timely investigations and evidence-based action plans, in coordination with clinical leads.

Responsibilities

• Support Care Group Leadership Team to monitor Quality and Safety targets and identify risks.
• Assist in governance and risk embedding across the Care Group.
• Review and monitor clinical incidents and update files with attachments, closing where appropriate.
• Monitor formal complaints and ensure investigations are timely with evidence-based actions.
• Support Initial Case Reviews and investigations with clinical leads.

Job description

The primary duty of the post holder is to work with the Care Group Leadership Team (CGLT) to ensure that the Trust can be assured that Quality and Safety targets are being monitored and that any risks associated with them are identified. To provide support in the development of integrated governance throughout the Care Group. The post holder will work with colleagues to ensure that governance and risk principles and Quality and Safety outcomes are put into practice and embedded across the structure and functions of the Care Group., The main duties of the post are to support the CGLT in the review and monitoring of clinical incidents, to facilitate updating incidents/ adding attachments, and closing where appropriate, in line with requirements for Divisional Safety Huddle. The post holder will also lead on monitoring of formal complaints including ensuring investigations are completed timely and action plans are monitored and evidenced as well as supporting the work of the CGLT and clinical leads to complete Initial Case Reviews and support with investigations

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.