Care Coordinators

VOYAGE CARE; Pound Hill; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Premium overtime rates

Wagestream

Blue Light Card

24/7/365 doctor line

Cash plans

Enhanced retirement leave

Long service awards

Job summary

Voyage Care in Crawley is looking for a dedicated Care Coordinator to join the DCA Office. You will deploy care delivery colleagues, ensure documentation compliance, and coordinate with families, healthcare professionals and external agencies, while handling enquiries and scheduling meetings.

You will also take part in the on-call rota and maintain confidentiality in all information management. We offer a welcoming environment with a dynamic team and opportunities for development, with DBS

Qualifications

• Experience working in Health & Social Care.
• Experience using Microsoft Office.
• Administration experience.
• Excellent customer service.

Responsibilities

• Deploy care delivery colleagues and coordinate daily operations.
• Coordinate with families, healthcare professionals and external agencies.
• Handle enquiries and schedule appointments and meetings.
• Ensure documentation for new people, discharges and transfers is in place.
• Maintain confidentiality and manage information securely.
• Participate in on-call rota as required.

Skills

Customer service

Health & Social Care experience

Computer literacy

Tools

Microsoft Office

Job description

We're on the hunt for a Care Coordinator to join us in our DCA Office in Crawley. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people! As a Care Coordinator with us, you'll play a pivotal role in ensuring the people we support are kept safe by ensuring our care delivery colleagues are deployed effectively and that all administration is undertaken in line with relevant regulations and legislation. You'll be responsible for managing and coordinating the care delivery team, and you will play a key role in ensuring that the relevant documentation is in place for any new people we support, discharges and transfers. You'll conduct live call monitoring using bespoke software and be the first point of contact for day-to-day operational requirements of our care colleagues. You will also work alongside the management team to coordinate with families, healthcare professionals and external agencies, handle enquiries, schedule appointments and meetings, and manage all information with confidentiality. You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service). This is an amazing role for someone who is looking to really make a difference to the lives of others.

This is a full-time role. A valid driving licence and access to a vehicle are preferred, as occasional travel to other local services will be required., We're interested in our Care Coordinators having both the right experience and the right values. This is why, at this service, our Care Coordinators should have experience working in Health & Social Care, experience using Microsoft Office and be computer literate, have previous experience in an administration role, and have experience providing excellent customer service.

We embrace people's differences and encourage you to Be You. So long as you've got the passion to make someone's life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and supporting you throughout your career, with opportunities for progression as well as job security in a sector-leading organisation. All applicants and any subsequent job offer will be subject to satisfactory DBS checks and references.

• Premium overtime rates at an additional £1 per hour (T&Cs apply)
• Wagestream, giving you the flexibility to draw upon up to 40% of your pay as it is earned
• Funded Blue Light Card, offering hundreds of discounts at high street retailers and more
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave
• Long service awards