Care Coordinator

Agincare; Castletown; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Refer a friend scheme - earn up to £1,

Training up to QCF level 5

Company pension scheme

On demand pay

Job summary

Agincare is a UK-based care provider seeking a skilled Care Coordinator to join our South West team. You will match and schedule care workers with clients, ensuring high-quality, reliable care across our local services. With at least 12 months right to work in the UK and a sharp eye for detail, you will thrive in a fast-paced environment.

Roles operate 40 hours per week, with office hours 08:30–17:00. We offer referrer bonuses, funded training up to QCF level 5, a company pension, and on-demand

Qualifications

• A minimum of 12 months right to work in the UK.
• Great level of attention to detail and well organised.
• Must be available to work 40 hours per - Office Hours - 08.30am - 5pm.

Responsibilities

• Planning and coordinating care schedules, ensuring they are delivered consistently and provide continuity of care for our clients.
• Supporting new client starts, including matching clients with suitable care workers and coordinating their schedules.
• Maintaining safeguarding procedures and responding to concerns, allegations, or complaints relating to service delivery.
• Coordinating with next of kin, GPs, nurses and other professionals where this affects client care.
• Keeping the Registered Manager informed of relevant concerns or developments.
• Recording care worker holidays, sickness, and absences in electronic systems.
• Working with care teams, clients and professionals to resolve scheduling issues and maintain reliable service.
• Ensuring clients receive the right care, at the right time, from the right person.

Skills

Attention to detail

Organised

People-focused

Scheduling

Job description

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Are you an experienced care professional looking for your next opportunity? Perhaps you have a background in workforce scheduling and are ready to take the next step into the care sector.

Whatever your experience, if you're organised, people focused and passionate about delivering high quality care, we'd love to hear from you.

Join the Agincare family as a Care Coordinator.

• Refer a friend scheme - earn up to £1000*
• Fully funded training up to QCF level 5
• Company pension scheme
• On demand pay

What is required from you?

• A minimum of 12 months on your right to work in the UK
• Great level of attention to detail and well organised
• Must be available to work 40 hours per - Office Hours - 08.30am - 5pm

A day in the life of a Care Coordinator

As a Care Coordinator, you'll play a key role in making sure our clients receive consistent, high-quality care. You'll be responsible for matching and scheduling care workers with clients across the South West, while supporting new client starts and ensuring care arrangements run smoothly.

Your responsibilities will include:

• Planning and coordinating care schedules, ensuring they are delivered consistently and provide continuity of care for our clients.
• Supporting new client starts, including matching clients with suitable care workers and coordinating their schedules.
• Maintaining a clear understanding of safeguarding procedures and responding appropriately to any concerns, allegations of abuse or complaints relating to service delivery.
• Prioritising communication withnext of kin, GPs, nurses, physiotherapists and other professionals where this may affect a client's care, health or wellbeing.
• Keeping theRegistered Manager informed of relevant concerns, changes or developments.
• Ensuring allcare worker holidays, sickness, unplanned absences and emergency calls are accurately recorded electronically.
• Working closely with care teams, clients and professionals to resolve scheduling issues and maintain a reliable service.
• Helping to ensure our clients receive the right care, at the right time, from the right person.

About Us

Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with close to 6000 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Children’s Services. Today, Agincare is one of the UK’s largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations across England.

As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community.

All of our services are regulated by the CQCand Agincare is proud to be anequal opportunities employerand encourage applications from individuals of all backgrounds and experiences.At present, we are unable to offer visa sponsorship.

As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isn’t the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careers