Care Coordinator

Agincare; Easton; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Outstanding career development

Fully funded training up to QCF level

Blue Light discount package

Company pension scheme

On demand pay

Job summary

Agincare is seeking a Care Coordinator to join our Dorset live-in care team based in Portland. You will coordinate care schedules, match clients with suitable workers, and support new starts while upholding safeguarding standards and effective communication with families and healthcare professionals.

The role emphasizes attention to detail, reliability, and a customer‑centred approach, with the on-call rota and evenings/weekends as required.

Qualifications

• A minimum of 12 months on your right to work in the UK
• A full UK driving licence and access to your own vehicle
• Great level of attention to detail and well organised

Responsibilities

• Planning and coordinating care schedules, ensuring they are delivered consistently and provide continuity of care for our clients.
• Supporting new client starts, including matching clients with suitable care workers and coordinating their schedules.
• Maintaining a clear understanding of safeguarding procedures and responding appropriately to any concerns, allegations of abuse or complaints relating to service delivery.
• Prioritising communication with next of kin, GPs, nurses, physiotherapists and other professionals where this may affect a client's care, health or wellbeing.
• Keeping the Registered Manager informed of relevant concerns, changes or developments.
• Ensuring all care worker holidays, sickness, unplanned absences and emergency calls are accurately recorded electronically.
• Working closely with care teams, clients and professionals to resolve scheduling issues and maintain a reliable service.
• Helping to ensure our clients receive the right care, at the right time, from the right person.

Skills

Driving licence

Attention to detail

Organisation

Job description

available to work 40 hours per - Office Hours - 08.30am - 5pmYou will be part of the on-call rota system during evenings and weekends as and when required.

A day in the life of a Care Coordinator

As a Care Coordinator, you'll play a key role in making sure our clients receive consistent, high-quality care. You'll be responsible for matching and scheduling care workers with clients across the South West, while supporting new client starts and ensuring care arrangements run smoothly.

• Planning and coordinating care schedules, ensuring they are delivered consistently and provide continuity of care for our clients.
• Supporting new client starts, including matching clients with suitable care workers and coordinating their schedules.
• Maintaining a clear understanding of safeguarding procedures and responding appropriately to any concerns, allegations of abuse or complaints relating to service delivery.
• Prioritising communication with next of kin, GPs, nurses, physiotherapists and other professionals where this may affect a client's care, health or wellbeing.
• Keeping the Registered Manager informed of relevant concerns, changes or developments.
• Ensuring all care worker holidays, sickness, unplanned absences and emergency calls are accurately recorded electronically.
• Working closely with care teams, clients and professionals to resolve scheduling issues and maintain a reliable service.
• Helping to ensure our clients receive the right care, at the right time, from the right person.

About Us

Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with close to#####0 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Children's Services. Today, Agincare is one of the UK's largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations across England. As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community. All of our services are regulated by the CQC and Agincare is proud to be an equal opportunities employer and encourage applications from individuals of all backgrounds and experiences. At present, we are unable to offer visa sponsorship. As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isn't the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careersTPBN1_UKTJ

Package Description

Package Description: Are you an experienced care professional looking for your next opportunity? Perhaps you have a background in workforce scheduling and are ready to take the next step into the care sector. Whatever your experience, if you're organised, people focused and passionate about delivering high quality care, we'd love to hear from you. Join the Agincare family as a Care Coordinator. Where you'll be working Portland, Dorset - Live-in Care Dorset - Agincare Care Quality Commission rating - Agincare Live-in Care (South West) - Care Quality Commission As an Agincare employee you'll enjoy £26,500 per year Refer a friend scheme - earn up to £#####

• Outstanding career development
• Fully funded training up to QCF level 5
• Blue Light discount package
• Company pension scheme
• On demand pay
• What is required from you?
• A minimum of 12 months on your right to work in the UK
• A full UK driving licence and access to your own vehicle
• Great level of attention to detail and well organised
• Must be