Care Coordinator (Live-In Care)

Senior Home Care Group; Oakham; On-site; GBP 26,000 - 34,000; Full time

Job summary

Senior Home Care Group in Oakham is seeking an organised Live-in Care Coordinator to oversee the full lifecycle of live-in carers, from onboarding and compliance to rota management and client matching. You will be the central point of contact for carers and clients, ensuring seamless service delivery and high care standards.

This role requires strong communication, time management, and tech savviness with scheduling software, LMS platforms, and MS Office.

Qualifications

• Experience in care coordination or healthcare administration.
• Live-in care experience preferred.
• Exceptional time management and multitasking.
• Ability to maintain compliance and documentation.

Responsibilities

• Rota Management & Scheduling: Build, maintain, and optimise live-in care rotas for full coverage and client-carer compatibility.
• Onboarding & Induction: Support new live-in carers during training and placement onboarding.
• Training Coordination: Assign, track, and enforce completion of mandatory e-learning and practical training.
• Carer Profiles: Create and update professional carer profiles for placements.
• Client & Carer Support: Act as the primary operational contact for carers and clients, resolving schedule conflicts and handovers.
• Compliance & Quality Assurance: Maintain records ensuring regulatory standards are met.

Skills

Organization

Scheduling

Communication

Tech literacy

Problem solving

Tools

Care scheduling software

LMS platforms

MS Office

Job description

We are seeking an organised, proactive, and adaptable Live-in Care Coordinator to manage our live-in care operations. In this role, you will oversee the full lifecycle of our live-in carers, from initial onboarding and compliance to ongoing rota management and client matching. You will serve as the central point of contact for live-in carers and clients, ensuring seamless service delivery, high compliance standards, and excellent care continuity.

Key Responsibilities

• Rota Management & Scheduling: Build, maintain, and optimise live-in care rotas, ensuring full coverage, appropriate rest periods, and client-carer compatibility.
• Onboarding & Induction: Support new live-in carers following their training and onboarding, maintaining communication whilst awaiting a placement.
• Training Coordination: Assign, track, and enforce completion of mandatory e-learning modules and practical training prior to placement.
• Carer Profiles: Create, update, and tailor professional carer profiles to present to clients and their families for placement matching.
• Client & Carer Support: Act as the primary operational contact for live-in carers, resolving schedule conflicts, handling placement handovers, and managing urgent changes.
• Compliance & Quality Assurance: Maintain accurate records on the care management system, ensuring all care staff remain fully compliant with regulatory standards.

Requirements & Skills

Previous experience in care coordination, scheduling, or healthcare administration (live-in care experience preferred).

Organisation -Exceptional time-management skills with a proven ability to multitask and prioritize under pressure.

Communication -Strong written and verbal communication skills for building relationships with carers, clients, and families.

Tech Literacy -Proficient with care scheduling software, LMS platforms, and MS Office.

Problem Solving -High adaptability and calm decision-making when handling last-minute rota changes or emergencies.

Join us in delivering exceptional live-in care by leading with compassion, professionalism, and enthusiasm. We value proactive leaders who are committed to enhancing the quality of life for our clients while fostering a supportive environment for our caregiving team.

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