Care Coordinator | Flexible Hours, Training & 28 Days Leave

Bluetownonline-Ltd; Birmingham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

28 days annual leave

Company sponsored training

Smart phone

Bonus

Job summary

Watra Care is recruiting a Care Coordinator to join our Birmingham team. The role involves office-based duties with a focus on coordinating care packages, rotas, and liaising with customers and care assistants.

You will use our rota software, handle new enquiries, and contribute to delivering high-quality domiciliary care across Birmingham, Sandwell and Solihull regions. Full-time or part-time permanent hours available.

Qualifications

• Experience in providing care to domiciliary sector.
• Must be proactive, flexible and committed to quality service.
• Excellent communication, administration and organisational skills.
• Driver's license and own vehicle.
• IT literacy and ability to learn new software quickly.

Responsibilities

• First point of contact for customers and care assistants.
• Coordinate care packages, plans, risk assessments, reviews, compliments/complaints, incidents.
• Create and maintain rotas using Rota software.
• Handle new customer enquiries.

Skills

Communication skills

Administration

Organisational skills

IT literate

Pro-active

Education

Health and Social Care qualification (preferred)

Tools

Rota software

IT systems

Job description

Watra Care is recruiting a Care Coordinator to join our Birmingham team. The role involves office-based duties with a focus on coordinating care packages, rotas, and liaising with customers and care assistants.

You will use our rota software, handle new enquiries, and contribute to delivering high-quality domiciliary care across Birmingham, Sandwell and Solihull regions. Full-time or part-time permanent hours available.