Care Coordinator - Full Time / Part Time

Confidential; Birmingham; On-site; GBP 17,000 - 29,000; Full time

Benefits offered by this job

Annual leave 28 days

Company training

Smartphone

Bonus

Job summary

Watra Care is recruiting a Care Coordinator for Birmingham on a full-time or part-time basis. The role is mainly office-based, coordinating care packages and rotas while serving as the first contact for customers and carers.

We offer a competitive salary up to £29,000 per year plus on-call and care remuneration, 28 days of annual leave, company-sponsored training, a smartphone, and a bonus scheme. IT literacy and a driving licence are required.

Qualifications

• Experience in caring for clients in domiciliary/home care
• Proactive, flexible and committed to quality service
• Excellent communication, administration and organisational skills
• Must have a valid driving licence and own vehicle
• IT-literate with ability to learn new software quickly
• Health and Social Care qualification preferred but not essential

Responsibilities

• Be the first point of contact for customers and care assistants
• Coordinate care packages, plans, risk assessments, reviews and incidents
• Create and maintain rotas using Rota software
• Handle new customer enquiries

Skills

Communication skills

IT literacy

Organisational skills

Proactive

Flexibility

Driver's license

Education

Health and Social Care qualification

Tools

Rota software

Job description

Job Title: Care Coordinator Full Time / Part Time

Location: Birmingham

Salary: Up to 29,000 per annum + on call and care remuneration

Job Type: Full time / Part-Time - Permanent

Watra Care specialises in providing domiciliary care/home care and support to our customers throughout the Birmingham ,Sandwell and Solihull region.

We are currently recruiting a full time coordinator to join our supportive and friendly team. This role will involve mainly office based duties. We can offer you access to lots of further training and development opportunities and there are opportunities to advance further in your career in care with our company!

Benefits include:

• A competitive salary of up to 29k
• A generous annual leave allowance of 28 days
• Company sponsored training and development
• A SMART phone
• Bonus

Duties will include:

• Being the first point of contact for customers and care assistants
• Coordinating care packages - care plans, risk assessments, reviews, compliments/complaints, accidents and incidents
• Creating and maintaining rotas using our Rota software
• Dealing with new customer enquiries

Requirements:

• Have previous experience in the providing care to domicillary sector
• Be pro‑active, flexible and committed to providing a quality service
• Have excellent communication, administration and organisational skills
• Drivers licence and own vehicle
• Qualification in Health and Social Care preferred but not essential.
• Our coordinators use software to organise rotas so the successful candidate must be IT literate, with the ability to learn new software quickly

The Company:

Watra Care can offer some amazing benefits for all of our employees, backed with 5 STAR ratings and awarded GOOD on all KLOE's by CQC, we provide full training to refresh your skills or to get you started in your new career. There is also the ability to have flexible working hours that suit your lifestyle and commitments. You will have a generous annual leave entitlement of 28 days for full time staff! We are a small team who care about customer service, like to have fun and love great food!

We support those who would like to progress with ongoing training such as NVQ's and always look for ways to promote internally.

Candidates with the relevant experience or job titles of: Care Manager, Case Manager, Service Coordinator, Care Supervisor, Scheduler, Office Administrator, Senior Carer, IT Support Engineer, Software Technician, Data Processing May Also Be Considered For This Role.