Care Coordinator: Fast-Paced Home Care

Active Care Group; Plymouth; Hybrid; GBP 27,000 - 30,000; Full time

Benefits offered by this job

25 days leave

Birthday off

Active Learning Hub

Nest Pension

Medicash Health Plan

EAP Helpline

Active Awards

Refer a Friend £1500

Job summary

Active Care Group in Plymouth is seeking a proactive Care Coordinator to join our Home Care team. In this busy office based role, you will manage weekly care allocations and serve as the main point of contact for clients and carers.

You will thrive under pressure, coordinate schedules, handle calls, and work closely with a supportive team to deliver safe, person-centred care with compassion. We offer a structured 37.5 hour week, on-call shifts, generous leave, and development opportunities

Qualifications

• Previous experience as a Care Coordinator.
• Excellent customer service and communication skills.
• Ability to remain composed in high-pressure situations.
• A flexible, proactive attitude with a strong work ethic.
• Confident to work independently and as part of a close-knit team.
• Willingness to learn and grow in a busy environment.

Responsibilities

• Coordinate and schedule care weekly.
• Handle a high volume of inbound and outbound calls to clients and care workers.
• React quickly to emergencies and staffing changes.
• Keep the Team Leader fully updated on critical issues.
• Ensure compliance with safeguarding and regulatory standards.

Job description

Active Care Group in Plymouth is seeking a proactive Care Coordinator to join our Home Care team. In this busy office based role, you will manage weekly care allocations and serve as the main point of contact for clients and carers.

You will thrive under pressure, coordinate schedules, handle calls, and work closely with a supportive team to deliver safe, person-centred care with compassion. We offer a structured 37.5 hour week, on-call shifts, generous leave, and development opportunities