Care coordinator

TN United Kingdom; Enfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading care provider in the UK is seeking a compassionate Care Coordinator to manage care schedules and ensure high-quality service delivery. The role involves liaising with clients and staff, maintaining compliance with regulations, and supporting the recruitment of care workers. Ideal candidates will have experience in domiciliary care and strong organizational skills.

Qualifications

• Experience in a Care Coordinator or similar role within domiciliary care.
• Knowledge of CQC regulations and compliance.
• Full UK driving license and access to a vehicle (preferred).

Responsibilities

• Create and maintain staff rotas for efficient care worker allocation.
• Act as the main point of contact for clients and care staff.
• Ensure all care plans and client records are compliant with regulations.
• Assist in recruiting and training new care workers.
• Conduct quality assurance checks and client reviews.

Skills

Communication

Problem-Solving

Time Management

Organizational Skills

Education

Level 3 in Health and Social Care

Tools

Scheduling Software

Microsoft Office

Job description

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We are looking for a compassionate and highly organized Care Coordinator to join our team. The successful candidate will be responsible for managing care schedules, liaising with clients and care workers, and ensuring the smooth day-to-day operation of our care services. This is a vital role that requires excellent communication, problem-solving, and time-management skills.

Key Responsibilities:

• Scheduling & Coordination: Create and maintain staff rotas, ensuring efficient allocation of care workers to meet client needs.
• Client & Staff Liaison: Act as the main point of contact for clients, their families, and care staff, addressing any concerns and ensuring high-quality care delivery.
• Compliance & Record-Keeping: Ensure all care plans, risk assessments, and client records are up to date and in line with regulatory standards.
• Recruitment & Onboarding: Assist in recruiting, training, and supporting new care workers, ensuring they meet company and CQC standards.
• Quality Assurance: Conduct spot checks, supervisions, and client reviews to maintain the highest standards of care.
• Emergency Support: Handle last-minute changes, staff absences, and emergency situations to ensure continued service delivery.
• Reporting & Communication: Work closely with management to report on service delivery, staffing, and any concerns requiring escalation.

Requirements

Previous experience in a Care Coordinator or similar role within domiciliary care.

Minimum Level 3 in Health and Social Care

Excellent organizational and time-management skills.

Strong communication and interpersonal abilities.

Knowledge of CQC regulations and compliance.

Proficiency in scheduling software and Microsoft Office.

Ability to work under pressure and handle multiple priorities.

Full UK driving license and access to a vehicle (preferred).