Care Coordinator

TN United Kingdom; New Forest; On-site; GBP 25,000 - 29,000; Full time

Job summary

A leading healthcare provider is seeking a passionate Care Coordinator to join their Complex Care Division. This full-time role involves managing client caseloads and ensuring exceptional, person-centred care. The ideal candidate will thrive in a fast-paced environment, focusing on building relationships and delivering high-quality support. Additional benefits include a blue light card, support for achieving diplomas, and employee recognition events.

Benefits

Blue light card (paid for)

Real Living Wage Employer

Support for achieving Level 2 to Level 5 diplomas

Referral bonuses (£50 voucher per friend who joins)

Support for holiday savings and wellbeing

Employee recognition and social events

Volunteer days and other employee benefits

Qualifications

• Thrives in a fast-paced environment and manages multiple priorities.
• Understands the importance of building relationships and delivering personalised support.
• Committed to compliance, high standards, and operational efficiency.

Responsibilities

• Manage your own client caseload.
• Work closely with clients, families, carers, and colleagues.
• Ensure shift requirements are met with compassion, safety, and professionalism.
• Drive continuous improvement in service delivery.
• Participate in an out-of-hours service.

Skills

Organised

Client-focused

Detail-oriented

Job description

Job Title: Care Coordinator

Are you ready to make a meaningful impact in people’s lives while advancing your career? At Superior Healthcare, we’re seeking a passionate and experienced Care Coordinator to join our team at our Whitstable branch, in Kent.

Why Us?

Superior Healthcare was established in response to our founders’ personal experience of caring for a family member with an acquired brain injury. We’re dedicated to providing compassionate, nurse-led complex care at home for children, young people, and adults with long-term health conditions.

Our mission is simple: to improve the lives of everyone who contacts The Superior Healthcare Group. We aim to make our clients feel safe, empower them to achieve their goals, and reassure their families and loved ones. We strive to be the preferred choice for those who commission us and to value and care for our team members who make it all happen.

What’s the Role?

As a Care Coordinator in our Complex Care Division, you will:

1. Lead with purpose: Manage your own client caseload.
2. Collaborate effectively: Work closely with clients, families, carers, and colleagues to deliver exceptional, person-centred care.
3. Deliver excellence: Ensure shift requirements are met with compassion, safety, and professionalism.
4. Innovate and improve: Drive continuous improvement in service delivery.
5. Support: Participate in an out-of-hours service, providing consistent, reliable support when needed.

This full-time role offers 37.5 hours per week with a starting salary of £25,200, rising to £28,350 after probation. The role includes a shared out-of-hours rota to support clients and care staff.

What You’ll Bring

We’re looking for someone who is:

• Organised and driven: Thrives in a fast-paced environment and manages multiple priorities.
• Client-focused: Understands the importance of building relationships and delivering personalised support.
• Detail-oriented: Committed to compliance, high standards, and operational efficiency.

Additional benefits include:

• Blue light card (paid for)
• Real Living Wage Employer
• Support for achieving Level 2 to Level 5 diplomas
• Referral bonuses (£50 voucher per friend who joins)
• Support for holiday savings and wellbeing
• Employee recognition and social events
• Volunteer days and other employee benefits

If you’d like to discuss your application or find out more about the role, please contact [emailprotected].