Care Coordinator

Call-In Homecare Limited; Dundee; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Full Time contract

Weekly pay

Pension and mileage (40p/mile)

Paid annual leave

Fast-tracked job offer system

Job security

Refer a friend scheme up to £300

Employee EAP counselling and support

Growth and development opportunities

Welcoming working environment

Well-being services and fitness

Job summary

Call-In Homecare Limited in Scotland invites an experienced Homecare Coordinator to join our Dundee and Perth services. You will manage care packages, roster schedules, and day-to-day coordination with care staff to deliver high-quality service.

The role requires strong leadership, excellent communication, and a valid driving license. We offer on-call allowances, weekly pay, and opportunities for professional growth in a supportive environment.

Qualifications

• Must be highly motivated and ambitious with a passion for providing high quality care services.
• Excellent people management and communication skills are essential.
• Proven ability to manage and maintain a dynamic, high-quality care service.
• Valid driving license and own transport required.

Responsibilities

• Liaise with local authority referrals team to match new packages of care.
• Set up service users' packages on the rostering system (People Planner).
• Schedule service users' visits and Homecare workers' rotas.
• Coordinate and communicate with frontline staff to ensure service delivery.
• Participate in the branch's out-of-hours on-call rota.
• Report effectively to the Service Manager and colleagues.

Skills

People management

Communication

Leadership

Teamwork

Driving license

Education

SVQ Level 3 in Health and Social Care

Tools

People Planner

Job description

Are you an experienced Carer / Care Coordinator ?

Do you want to progress your career in the Care industry?

About us

Call-In Homecare was established in Edinburgh in 1991, and has since become one of the largest and most successful Care at Home providers across Scotland's central belt.

We are currently recruiting a Homecare Coordinator for our Dundee and Perth services. The successful applicant will have a track record in delivering high quality care at home services, be an excellent communicator with a focus on creating positive outcomes of colleagues, staff and service users.

Ideally, the candidate will have a good geographical knowledge of Perth and Dundee, experience with electronic rostering systems and the effective scheduling of service users' care plans and Home carers' working rotas.

Please note there is an on-call requirement for this post, which attracts additional payments to your basic salary.

This is an ideal opportunity to become part of a progressive, supportive and quality oriented organisation and to take an active role in shaping the services Call-In Homecare Ltd. provides to its clients.

What We Can Offer You

• Full Time contact
• £29,120 per annum + On-call wage
• Weekly pay
• Pension and mileage allowance(40p/mile)
• Paid annual leave
• Fast-tracked job offer system
• Job security
• Generous refer a friend schemewith opportunity to earn up to £300 per referral(unlimited).
• Employee Assistant Programme (EAP) – offeringfree confidential access to counselling and tailored support programmes.
• Opportunities for personal and professional growth and development
• A supportive and welcoming working environment
• Access to extensive well-being services and fitness programmes.
• Free uniform & PPE
• Instore discountswith a Blue Light card offering up to60% off high street names.
• And other benefits

Ideally, the candidate will have;

• Highly motivated, ambitious and passionate about providing high quality care services
• Previous experience as a Care Coordinator in a Health & Social Care setting is preferred but not essential
• Proven ability to manage and maintain a dynamic & excellent quality care service
• Excellent people management and communication skills
• Exceptional leadership and team working skills
• A valid driving license and own transport
• Good geographical knowledge of Dundee and Perth
• SVQ Level 3 in Health and Social Care or willing to work towards it

Responsibilities and Duties

• Liaison with local authority referrals team to match new packages of care
• Set up of service users' package of care on the company's rostering system (People Planner)
• Scheduling of service users' care visits
• Scheduling of Homecare's working schedules
• Communicating with frontline staff in relation to service delivery
• Taking part in the branch office's out of hours on-call
• Communicating and reporting effectively with/to the Service Manager and colleagues

If you have any questions, please contact Melissa at [e-mail]