Care Coordinator

Invest Solutions Limited; Cockermouth; Sur place; GBP 27 000 - 30 000; Plein temps

Résumé du poste

Verity Healthcare in Cumbria is seeking an organised Domiciliary Care Coordinator to join our growing team in Cumbria. This role involves coordinating care services to ensure clients receive safe, high-quality, person-centred support in their own homes.

The successful candidate will have experience in domiciliary care and a strong customer-focused mindset.

Qualifications

• Experience in domiciliary care environment is essential.
• Experience as a Care Coordinator or Scheduler is desirable.
• Good knowledge of CQC regulations and care standards.
• Excellent organisational and time-management skills.
• Ability to work under pressure and manage multiple priorities.
• Strong communication and interpersonal skills.
• Good IT skills and experience using care management or rostering systems.
• Full UK driving licence and access to a vehicle is desirable.
• Right to work in the UK.

Responsabilités

• Coordinate and manage daily staff rotas using care scheduling systems.
• Allocate care workers to service users based on individual needs, skills, and geographical location.
• Respond quickly to staff absences and arrange emergency cover where required.
• Liaise daily with service users, families, care workers, and healthcare professionals.
• Monitor care delivery to ensure high standards of care are maintained.
• Update care plans and maintain accurate records.
• Support the Registered Care Manager with compliance and CQC requirements.
• Carry out spot checks, supervisions, and field-based support when required.
• Handle telephone enquiries and resolve issues professionally and efficiently.
• Ensure continuity of care for all service users.

Description du poste

Domiciliary Care Coordinator

Location: Cumbria

Salary: £27,000 - £30,000 per annum (DOE)

Job Type: Full-Time | Permanent

Verity Healthcare is looking for an organised, proactive, and compassionate Domiciliary Care Coordinator to join our growing team in Cumbria.

This is an exciting opportunity for someone with experience in domiciliary care who thrives in a fast-paced environment and enjoys coordinating care services to ensure clients receive safe, high-quality, person-centred support in their own homes.

Key Responsibilities

• Coordinate and manage daily staff rotas using care scheduling systems.
• Allocate care workers to service users based on individual needs, skills, and geographical location.
• Respond quickly to staff absences and arrange emergency cover where required.
• Liaise daily with service users, families, care workers, and healthcare professionals.
• Monitor care delivery to ensure high standards of care are maintained.
• Update care plans and maintain accurate records.
• Support the Registered Care Manager with compliance and CQC requirements.
• Carry out spot checks, supervisions, and field-based support when required.
• Handle telephone enquiries and resolve issues professionally and efficiently.
• Ensure continuity of care for all service users.

Requirements

• Previous experience working within a domiciliary care environment (essential).
• Experience as a Care Coordinator or Scheduler is highly desirable.
• Good knowledge of CQC regulations and care standards.
• Excellent organisational and time-management skills.
• Ability to work under pressure and manage multiple priorities.
• Strong communication and interpersonal skills.
• Good IT skills and experience using care management or rostering systems.
• Full UK driving licence and access to a vehicle is desirable.
• Right to work in the UK.

What We Offer

• Competitive salary of £27,000–£30,000 per annum (depending on experience).
• Permanent, full-time position.
• Career progression and development opportunities.
• Ongoing training and professional development.
• Pension scheme.
• Employee Assistance Programme.
• Paid training and continuous professional development.
• Friendly, supportive, and collaborative working environment.

Why Join Verity Healthcare?

At Verity Healthcare, we are passionate about delivering exceptional domiciliary care and supporting our teams to succeed. As a Care Coordinator, you'll play a vital role in ensuring our service users receive reliable, compassionate, and person-centred care while helping to support and develop our dedicated care teams.

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community.

As part of our commitment to the Disability Confident scheme, we actively encourage applications from individuals with disabilities and long-term health conditions.

If you require any reasonable adjustments at any stage of the recruitment process, please let us know.