Female Care Coordinator

Invest Solutions Limited; Abbotsley; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

Employee Assistance Programme

Paid training and CPD

Career progression opportunities

Job summary

Verity Healthcare Limited is seeking a Domiciliary Care Coordinator to join our Peterborough team. You will manage staff rotas, liaise with service users and care workers, and ensure care is delivered safely and in line with CQC standards.

This is a full-time, permanent role offering £28,000-£34,000 per annum, with opportunities for training and career progression within a growing domiciliary care provider.

Qualifications

• Experience in domiciliary care essential.
• Experience coordinating care rotas is desirable.
• Strong knowledge of CQC regulations and care standards.
• Excellent organisational and time-management skills.
• Ability to work under pressure and resolve issues quickly.
• Strong communication and interpersonal skills.
• Good IT skills and experience with scheduling systems.

Responsibilities

• Create and manage staff rotas using scheduling systems.
• Allocate care workers to service users based on needs and location.
• Coordinate care across Peterborough and surrounding areas.
• Respond to staff absences and arrange emergency cover.
• Liaise with service users, families and staff daily.
• Monitor care delivery to maintain high standards.
• Update care plans and maintain accurate records.
• Support the Care Manager with compliance and CQC requirements.
• Conduct spot checks, supervisions, and field support as needed.
• Handle incoming calls and concerns professionally.
• Monitor attendance, punctuality and availability.
• Ensure continuity of care for all service users.
• Support the wider team with day-to-day branch operations.

Skills

Domiciliary care

Care coordination

Rostering

Scheduling

CQC compliance

Organisational skills

Time management

Communication

Interpersonal skills

IT skills

Tools

Care management software

Job description

Domiciliary Care Coordinator

Location: Peterborough, Cambridgeshire

Start Date: ASAP

Salary: £28,000-£34,000 per annum (depending on experience)

Job Type: Full-time, Permanent

About Verity Healthcare

Verity Healthcare Limited is a trusted domiciliary care provider delivering high-quality, person-centred care to individuals in their own homes. We work closely with local authorities, the NHS, CCGs, private hospitals, and private clients to help people maintain independence and dignity within their own homes. Due to continued growth across Peterborough and the surrounding Cambridgeshire areas, we are looking for an organised, compassionate, and proactive Care Coordinator to join our team.

The Role

As a Care Coordinator, you will play a key role in ensuring the smooth day-to-day running of our domiciliary care services across Peterborough and surrounding areas. You will be responsible for coordinating care staff rotas, liaising with service users and care workers, responding to changes in care requirements, and ensuring care is delivered safely, efficiently, and in line with CQC standards. This is a fast-paced, office-based role that requires excellent organisation, communication, and problem-solving skills.

Key Responsibilities

• Creating and managing staff rotas using care scheduling systems
• Allocating care workers to service users based on their needs, availability, and location
• Coordinating care across Peterborough and surrounding areas
• Responding to staff absences and arranging emergency cover
• Liaising with service users, families, and care staff on a daily basis
• Monitoring care delivery to ensure high standards are maintained
• Updating care plans and maintaining accurate records
• Supporting the Care Manager with compliance and CQC requirements
• Conducting spot checks, supervisions, and field support when required
• Handling incoming calls, queries, and concerns professionally
• Monitoring staff attendance, punctuality, and availability
• Ensuring continuity of care for all service users
• Supporting the wider team with the day-to-day running of the branch

Skills & Experience Required

• Previous experience working within a domiciliary care setting - essential
• Previous experience in care coordination, rostering, scheduling, or a similar role - desirable
• Strong understanding of CQC regulations and care standards
• Excellent organisational and time-management skills
• Ability to work effectively under pressure and resolve issues quickly
• Strong communication and interpersonal skills
• Good IT skills and experience using care management or scheduling systems
• Ability to prioritise workload and manage competing demands
• A proactive and solution-focused approach
• Full UK driving licence - desirable

What We Offer

• Supportive and friendly working environment
• Ongoing training and professional development
• Career progression opportunities
• Pension scheme
• Employee Assistance Programme
• Paid training and CPD
• Opportunity to develop your career within a growing