Care Concierge & Client Support (Part-Time)

Sanctuary Group; Telford; On-site; GBP 6,500 - 7,500; Full time

Benefits offered by this job

33 days annual leave pro rata

Sick pay

Contributory pension scheme

Health and wellbeing support

Job summary

Sanctuary Supported Living in the United Kingdom is seeking a Concierge at our Oakengates service in Telford. You’ll be the first point of contact for customers, build positive relationships and help people develop life skills while handling emergencies with calm professionalism.

We offer generous rewards, including 33 days’ annual leave pro rata, sick pay, a contributory pension, health support through Aviva, life insurance, parental leave and ongoing training.

Responsibilities

• Be the first point of contact for customer queries and support
• Build positive relationships and help customers develop life skills
• Respond calmly to emergencies or challenging situations
• Ensure the service is secure and provide excellent customer care
• Carry out health and safety checks and keep customer notes up to date
• Experience supporting young people or vulnerable adults, including those with mental health needs or substance misuse
• Ability to stay calm and professional under pressure
• Strong communication skills and a friendly approach

Job description

Sanctuary Supported Living in the United Kingdom is seeking a Concierge at our Oakengates service in Telford. You’ll be the first point of contact for customers, build positive relationships and help people develop life skills while handling emergencies with calm professionalism.

We offer generous rewards, including 33 days’ annual leave pro rata, sick pay, a contributory pension, health support through Aviva, life insurance, parental leave and ongoing training.