Compassionate Concierge for Disability Support

Sanctuary Group; Shrewsbury; On-site; GBP 16,531 - 19,286; Part time

Benefits offered by this job

33 days annual leave pro rata

occupational sick pay

contributory pension

Health and wellbeing support

Company-paid life insurance

Parental leave arrangements

Company-funded training

Flexible working options

Inclusive culture

Exclusive retail discounts

Job summary

Sanctuary Supported Living is seeking a Concierge at our disability service in Oakengates, Telford TF2 6AF. You will be the first point of contact for customer queries, build relationships, respond to emergencies, and ensure the service remains secure with excellent care.

The role emphasizes health checks, up-to-date notes, and supportive interactions with vulnerable individuals. We offer a 10-hour weekly schedule with a competitive hourly rate of £12.90, plus extensive rewards and a

Qualifications

• Be the first point of contact for customer queries and support.
• Experience supporting young people or vulnerable adults is desirable.
• Ability to stay calm and professional under pressure.

Responsibilities

• Be the first point of contact for customer queries and support.
• Build positive relationships and help customers develop life skills.
• Respond calmly to emergencies or challenging situations.
• Ensure the service is secure and provide excellent customer care.
• Carry out health and safety checks and keep customer notes up to date.
• Experience supporting young people or vulnerable adults, including those with mental health needs or substance misuse.

Job description

Sanctuary Supported Living is seeking a Concierge at our disability service in Oakengates, Telford TF2 6AF. You will be the first point of contact for customer queries, build relationships, respond to emergencies, and ensure the service remains secure with excellent care.

The role emphasizes health checks, up-to-date notes, and supportive interactions with vulnerable individuals. We offer a 10-hour weekly schedule with a competitive hourly rate of £12.90, plus extensive rewards and a