Care Co-ordinator

NHS; Oxford; On-site; GBP 20,000 - 26,000; Part time

Job summary

A leading healthcare provider in Oxford seeks a Care Co-ordinator to enhance patient support in primary care. The role involves coordinating care for patients, particularly the elderly and those with long-term conditions, ensuring personalized care and proactive support. The ideal candidate will have strong communication and organizational skills, and a caring attitude.

Qualifications

• Excellent communication skills - active listener, warm, and friendly.
• Basic IT skills and demonstrable team working skills.
• Good time management and ability to multi-task.

Responsibilities

• Act as a central point of contact to coordinate care for patients.
• Support shared decision-making conversations and develop care support plans.
• Proactively identify and support at-risk patient groups.

Skills

Communication

Organisational Skills

IT Skills

Job description

Job Summary

Care co-ordinators provide extra time capacity and expertise to support patients in primary care. They focus on the delivery of personalised care and address local priorities, health inequalities, and at-risk groups of patients.

Main duties of the job

You will act as a central point of contact to proactively identify and coordinate care for a cohort of patients to deliver personalised care, including frail, elderly, and those with long-term conditions. Support shared decision-making conversations and develop personalized care support plans based on what matters to the person.

Evidence shows people will have better experiences and well-being if their care and support are proactive.

About Us

Beaumont Elms Practice is a dynamic and friendly practice across two sites located in Beaumont Street in Oxford City Centre and Elms Road in Botley. We have around 24,000 patients and a dedicated clinical team of GPs, Nurses, Clinical Pharmacists, a Paramedic, a Physician's Associate, and Healthcare Assistants. The clinical team is supported by large reception and admin teams.

We have a reputation for providing high-quality care to our diverse patient population and place a strong emphasis on our team.

Details

Date posted: 12 June 2025

Pay scheme: Other

Salary: Depending on experience, Band 4

Contract: Fixed term

Duration: 1 year

Working pattern: Part-time, Flexible working

Reference number: A0616-25-0004

Job locations: Beaumont Street, Oxford, OX1 2NA; Elms Road Practice, Botley, OX2 9JS

Job Description

Job responsibilities

We are looking for a great administrator with a caring attitude and exceptional communication and organisation skills, including the ability to prioritise, multi-task, and work to deadlines.

Experience working in a GP surgery and/or hospital/medical services and previous experience with EMIS will be an advantage. However, these are not essential as full training will be provided. Our primary aim is to recruit the right person for the role; a can-do, professional, and caring attitude will be advantageous.

Person Specification

Knowledge and Skills

• Excellent communication skills - active listener, warm and friendly, skilled at checking understanding, non-judgmental
• Treat each person with dignity and respect
• Basic IT skills

Experience

• Demonstrable team working skills
• Excellent communication skills
• Caring
• Can-do attitude
• Good organisational skills
• Ability to multi-task, work to deadlines and prioritise
• Good time management
• Professional
• Good IT skills

Desirable

• Previous relevant experience within a GP/hospital/medical setting
• Previous relevant experience using EMIS and Docman
• Previous relevant experience using electronic Referral Service - eRS
• Knowledge of local health services/providers

Employer details

Employer name: Beaumont Elms Practice

Address: Beaumont Street, Oxford, OX1 2NA

Employer's website: https://www.beaumontelmspractice.co.uk/