Client Care Coordinator (Reading)

NHS; Reading; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading provider of sexual and reproductive healthcare seeks an administrative support professional in Reading. The role involves phone consultations, data processing, and client interactions to ensure seamless client care. Comprehensive training is provided, making this an ideal opportunity for candidates looking to join a supportive team focused on empowering client choices in healthcare.

Qualifications

• Experience working in a Contact Centre preferred.

Responsibilities

• Handle a variety of administrative tasks including phone consultations and data processing.
• Interact with clients to provide support and guidance.

Skills

Administrative skills

Client interaction

Data processing

Job description

TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK;

PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK

Main duties of the job

Join our team as the first point of contact for our clients, where you'll handle a variety of administrative tasks including phone consultations, data processing, and reception duties to ensure seamless client care. You'll have the opportunity to interact with clients both in person and over the phone, providing essential support and guidance throughout their journey.

Join a supportive team, empowering clients with informed choices

In addition to working in a friendly and supportive environment alongside clinical and non-clinical colleagues, you'll play a key role in helping clients make informed reproductive choices. Prior experience in healthcare is desirable, though not essential, as we offer comprehensive training in our Oxford Regional Treatment Centre to get you fully up to speed.

If you're eager to apply your administrative skills in a meaningful way, we'd love to hear from you!

About us

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

We're proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity/expression, sexual orientation, national origin, disability, or age. MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people, and vulnerable adults.

We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications. If you feel this is the role for you, why not apply now to ensure you're considered for this role?

Job responsibilities

For more information on the role, please refer to the following job description: Job Description PDF

Person Specification

Experience

• Experience of working in a Contact Centre